Trash Plugin, Breaks on Woocommerce

  • fidyyuan

    (@fidyyuan)


    9 months, 2 weeks ago

    Absolutely garbage plugin. Enable it, follow the guide, but there’s no way to activate the app. Then, it throws nonstop errors when you try to change the status of an order and doesn’t let customers check out their order. Beacon doesn’t work either. Took weeks before the critical error was resolved either.

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  • Plugin Contributor Elana Davis

    (@elanasparkle)

    9 months, 2 weeks ago

    Hello @fidyyuan,

    I am sorry for the experience you had with the HelpScout.

    I was hoping to find a wp.org topic opened by you for any issues or any bug reports via the HelpScout support channel, however, I was not able to find any.

    We would be more than happy to assist you with the configuration and answer any questions regarding any issues you may have encountered with the HelpScout.

    As always you are more than welcome to open up a support issue and we can look into any issues you might have with HelpScout.

    Thanks
    Elana D.

Viewing 1 replies (of 1 total)

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