Trash leads to 404 page.

Resolved ishor
(@ishor)

3 years, 7 months ago

When we tried trashing more than 4 product at a time it leads to 404 Page. If we trash less than 5, that is 1, 2, 3, 4 product it is not leading to 404 Page. Please help.

Thanks!
Ishor

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Rynald0s.a11n
(@rynald0s)

Automattic Happiness Engineer

3 years, 7 months ago
Hi @ishor!

Your .htaccess file usually is the cause of this error

Please refresh your permalinks from “Settings > Permalinks” page and see if that helps resolve the issue. There is no need to make any changes, just re-save the current structure and see if that helps.

Cheers!
- This reply was modified 3 years, 7 months ago by Rynald0s.a11n.
Thread Starter ishor
(@ishor)

3 years, 7 months ago
Thanks, We added default .htaccess file, then tried resetting permalink but didn’t work. It still leads to the 404 page on bulk trashing.

Thanks!
Ishor
- This reply was modified 3 years, 7 months ago by ishor.
Thread Starter ishor
(@ishor)

3 years, 6 months ago

We have reopened the thread. We haven’t got any solution yet. We tried the solution provided by you but it didn’t resolve the issues. Can you please provide the alternate solution. Hope you will help me to get rid of this issues.

Thanks!
Ishor

Plugin Support Missy a11n
(@m155y5)

Automattic Happiness Engineer

3 years, 5 months ago

@ishor –

This could be the result of a plugin conflict.

Here are some troubleshooting steps you can take to resolve this issue:

1.) To begin, please make sure that your theme and all plugins are up to date.

2.) Try to deactivate all the plugins except for WooCommerce to see if the issue persists. If the problem goes away, re-activate and test each plugin to see if you can determine which plugin the problem originates from.

If you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

Plugin Support Missy a11n
(@m155y5)

Automattic Happiness Engineer

3 years, 5 months ago

We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.