Support » Plugin: Media Cleaner - Clean & Optimize Space » trash disabled despite wp-config update

  • Resolved wiebke.wetzel

    (@wiebkewetzel)


    Hello,

    many thanks for creating such a great plugin! It worked perfectly fine on my website.
    However, on the managed wordpress site of a friend I cannot get rid of this message:

    The trash for the Media Library is disabled. Any media removed by the plugin will be permanently deleted. To enable it, modify your wp-config.php file and add this line (preferably at the top): define( ‘MEDIA_TRASH’, true );

    even though I did modify the wp-config file by adding these lines:

    /* enable trash for media cleaner */
    define( 'MEDIA_TRASH', true );

    I added the lines above the MySQL settings. Moving them further down didn’t solve the issue.
    The site runs with Fusion page builder, WordPress is hosted by GoDaddy. The wp-config file was modified with Text Wrangler.
    Do you think it is an issue of the hosting service or anything I did wrong? I made the same change on my site and it worked perfectly fine.
    Thanks for your support!
    Wiebke

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,
    this was an issue at the hosting service and is resolved.
    Cheers,
    Wiebke

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    Do you know how it was resolved? I am asking just in case another user runs into the same issue 🙂

    Hi Jordy,
    it is a managed WordPress hosting and apperently I changed the wp-config file in an inacttive WordPress installation. I have no idea why that installation exists at all. The support directed me to the correct location and it works now.
    Cheers,
    Wiebke

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘trash disabled despite wp-config update’ is closed to new replies.