Support » Fixing WordPress » Transparent PNG header turning black

  • Resolved Syfe


    My Website:

    The header of the image is supposed to be transparent, it’s exactly 1000 x 196 as per the necessary height and width of the header. I have not cropped it using wordpress. Instead of it being transparent however, it turns up with a black background. I’ve looked through the editor to see if there was any forced black background for the header but I could not see any if there was.

    Many of the issues I find when looking for an answer are that people have used wordpress to crop their image, thus making it a JPG. My the image link for my page is: clearly a non-cropped .PNG

    I can’t quite figure out where I’ve gone wrong in attempting to fix this issue, if anybody has any suggestions I’d be grateful.

Viewing 6 replies - 1 through 6 (of 6 total)
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Transparent PNG header turning black’ is closed to new replies.