Translations not showing!

  • Resolved stevec0023

    (@stevec0023)


    10 months, 2 weeks ago

    Hi

    I’ve got the premium version of your plugin, but I am having some issues with the free core version.

    I have Loco Translate installed and I am well versed in this plugin having used it for many years. However, when I create a new Language file for Eventin (in my case (English GB)) and make changes to that translation, the changes are not showing within the plugin.

    I have done the same with the Pro version of Eventin, and changes made their do show correctly on the site, it is just when I edit the free core version that changes do not display.

    I have my site language set to English GB so and language files made for that language should take precedence…but they are not in this plugin!

    Please help. I’ve followed your Documentation exactly, without success.

    Kind Regards

    Steven

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    10 months, 2 weeks ago

    Hi @stevec0023,

    Greetings,

    As you know we have updated our layout recently and there is some compatibility issue with the event listing and event editing text only but the rest of the settings and frontend page are translatable purly. Our team is working hard to make this compatible with the translation so please allow us some time so that we can provide you a better experience soon.

    If you need to be translated the whole plugins at this moment, then we suggest to roll back on v3.3.57

    Please check the documentation for rolling back https://support.themewinter.com/docs/plugins/plugin-docs/rolback-v4-to-v3/rollback-v4-to-v3/ 

    Best Regards

    Thread Starter stevec0023

    (@stevec0023)

    9 months, 2 weeks ago

    Hi

    I am still waiting for the plugin to be translatable for both the frontend and back end of the system. My clients need have access to the backend to submit events and some of your content needs to be written in correct English.

    On a similar note, on the frontend when an event has ‘expired’, a notice is shown on the single event page (if using Template 2 or 3) that says “This Event Has Expaired”.

    This should say ‘expired’ not ‘expaired’. When I try to change this via Loco Translate, that text does not appear to be in the language file. I assume this is hard coded and not dynamic.

    Can you please make this text translatable so I can fix the spelling mistake?

    Many thanks

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    9 months, 2 weeks ago

    Hi @stevec0023,

    We are sorry for the inconvenience.

    Thanks for identifying the mistake. We have noticed that and our team updated the spelling, we have a plan to release a new version this week. We hope after that you won’t find that error anymore.

    Secondly, currently, some of the areas are not being translatable but our team is working on it to be fully compatible with translators, both backend and frontend. 

    If you need help changing the text, please reach us more using the help center. We will try to help you ASAP there.

    Hope you get it.

    Best Regards.

    Thread Starter stevec0023

    (@stevec0023)

    9 months, 1 week ago

    Hi

    Thanks for your response! I do like to work with a team that is attentive to the customer’s needs…it makes a change!!

    I can change the text myself, but only by changing the core code. Updates will overwrite these changes so best practice is to use language files for such changes.

    I look forward to your coming update and will continue to point out any errors I find when working with your plugin as I do like it and want to help (if possible) to get a fully working product.

    Thanks again!!

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    9 months, 1 week ago

    Hi @stevec0023,

    Thanks for everything. We appreciate your interest and value your suggestions for us.

    We will make the language translatable. It already is in translation supported but the .pot file is not generated correctly. Hope in the next update it will be fixed.

    We are continuously working on improving our plugin and providing our customers with a fantastic experience. Genuine insights from customers like you will help our team to improve our plugin and help others choose the right plugin.

    Thanks for being with us,

    Have a wonderful day.

    Best Regards.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    9 months, 1 week ago

    Hi @stevec0023,

    As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

    Have a good day!

    Best Regards

    Thread Starter stevec0023

    (@stevec0023)

    5 months, 4 weeks ago

    Hi Support

    I regret to re-open this ticket after so long. I am still waiting for the plugin to be translatable on both front and back end.

    When is this going to be solved? I opened this ticket over 4 months ago, and I am still waiting.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    5 months, 3 weeks ago

    Hi @stevec0023,

    We are so sorry for the inconvenience. We apologize for the delay.

    Please provide a list of which texts are not translating on your end, we will share a hotfix with you with the solution ASAP we get your response.

    Please share the list with our help center.

    Regards.

Viewing 8 replies - 1 through 8 (of 8 total)
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