Support » Plugin: Loco Translate » Translations being lost

  • Hello,

    I’m having an issue on a site of ours with the translations being lost after some time without being touched.

    I’ve also read the following:

    I go into the settings for Loco and choose WooCommerce then copy the language file to the “safe” location – languages/loco/whatever using the tool within Loco. It works and actually copies the file! It also then says that it’s using the safe location.

    A few days later, it will then default back to the unsafe location automatically and then I notice that we have duplicate languages all of a sudden. For example we’ll have 2 French languages, one in the safe location and one in the unsafe location and all translations would be lost.

    No updates are taking place at all, so it’s not that.

    Every time time I move/copy the files to a safe location – they reset back later and all added translations would be lost.

    Any help is appreciated please.

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  • Plugin Author Tim W


    I can’t account for this behaviour or why translations are “lost” as you say. My plugin does’t delete or modify files automatically. I have no suggestions beyond what you can find in the FAQs.

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