Translation WooCommerce Analytics
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Hello,
My installation of Woocommerce is in Dutch. But all of a sudden my WooCommerce Analytics is completely in English.
I already tried to re-install WooCommerce, but that didn’t solve it.Can you please help me?
Thanks.
Best regards,
Dennis
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Hello,
As a first step, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hi Maykato,
I would like to do that, but I am not going to place it in a public response. Do you have a private way to share this information?
Hi @goldenlion70 👋
If you’re worried about privacy, you’re welcome to remove the site URL from the log. Having that information is invaluable to us as a tool to help you.
Cheers! 🙂
Hello,
Thanks for understanding.
Here is the report:### WordPress Environment ### WordPress address (URL): https://***********.nl Site address (URL): https://***********.nl WC Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.6.0 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: nl_NL External object cache: ✔ ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.21 PHP Post Max Size: 1 GB PHP Time Limit: 600 PHP Max Input Vars: 3000 cURL Version: 7.74.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.29-MariaDB-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.2 WC Database Prefix: RP3ZM3CMBX_ Totale databasegrootte: 1450.68MB Database datagrootte: 1231.75MB Database index grootte: 218.93MB 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0.02MB + Index: 0.03MB + Engine InnoDB RP3ZM3CMBX_yoast_prominent_words: Data: 0.17MB + Index: 0.19MB + Engine InnoDB RP3ZM3CMBX_yoast_seo_links: Data: 0.16MB + Index: 0.13MB + Engine InnoDB ### Post Type Counts ### acf-field: 3 acf-field-group: 3 apto_sort: 155 attachment: 1131 br_product_filter: 6 custom_css: 2 customize_changeset: 50 cwginstocknotifier: 737 elementor_library: 10 nav_menu_item: 227 page: 45 post: 7 product: 788 revision: 515 shop_coupon: 62 shop_order: 10772 shop_order_refund: 69 sp_wps_shortcodes: 13 wcps: 1 wcps_layout: 1 woopointslog: 18433 wp_block: 1 yith_slider: 1 yith_wcps_type: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (72) ### FiboSearch - AJAX Search for WooCommerce (Pro): door FiboSearch Team – 1.13.0 WPWeb Updater: door WPWeb – 1.0.5 404 pagina - je slimme aangepaste 404 foutpagina: door Peter Raschendorfer – 11.3.0 Admin Columns Pro - Advanced Custom Fields (ACF): door AdminColumns.com – 2.6.4 Admin 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WooCommerce Bulk Edit Pro: door Pimwick LLC – 2.286 Qty Increment Buttons for WooCommerce: door taisho – 2.7.5 Quform: door ThemeCatcher – 2.14.2 Feedback Company: door Feedback Company – 3.1.1 TI WooCommerce Wishlist: door TemplateInvaders – 1.27.0 Advanced Editor Tools (voorheen TinyMCE Advanced): door Automattic – 5.6.0 YellowPencil Pro: door WaspThemes – 7.5.0 WooCommerce NL Postcode Checker: door Ewout Fernhout – 2.8.1 Geavanceerde tracking van zendingen voor WooCommerce: door zorem – 3.2.8 WooCommerce Blocks: door Automattic – 5.6.0 Advanced Order Export For WooCommerce: door AlgolPlus – 3.1.9 WPC Product Bundles for WooCommerce (Premium): door WPClever – 5.7.7 Product Slider Pro for WooCommerce: door ShapedPlugin – 2.6.0 Stock Sync for WooCommerce Pro: door Lauri Karisola / WooElements.com – 1.2.1 WooCommerce AJAX Products Filter: door BeRocket – 3.0.4 WooCommerce Cost of Goods: door SkyVerge – 2.8.4 Woocommerce Table Rate Shipping: door JEM Plugins – 2.1.1 WooCommerce Email Customizer: door cxThemes – 3.33 WooCommerce Google Analytics Integration: door WooCommerce – 1.5.2 Hello Retail business integration: door Hello Retail – 1.2.4 Multiple Addresses for Woocommerce: door ThemeHigh – 1.0.9 WooCommerce MyParcel: door MyParcel – 4.4.4 WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.9.2 WooCommerce PDF Invoices & Packing Slips Professional: door Ewout Fernhout – 2.9.1 WooCommerce PDF Invoices & Packing Slips Premium Templates: door Ewout Fernhout – 2.12.0 Bravo - WooCommerce Points and Rewards: door WPWeb – 2.1.10 WooCommerce Shop as Customer: door cxThemes – 2.16 WooCommerce: door Automattic – 5.5.2 Yoast SEO Premium: door Team Yoast – 16.8 Yoast SEO: door Team Yoast – 16.8 WP Rollback: door Impress.org – 1.7.1 WPFront Scroll Top: door Syam Mohan – 2.0.6.07225 WP Overnight Sidekick: door Jeremiah Prummer Ewout Fernhout Michael Kluver – 2.3.1 Custom Product Tabs for WooCommerce: door YIKES Inc. – 1.7.7 ### Inactive Plugins (8) ### Insert Headers and Footers: door WPBeginner – 1.6.0 Perfmatters: door forgemedia – 1.7.4 Rank Math SEO: door Rank Math – 1.0.69.1 Rank Math SEO PRO: door Rank Math – 2.13.0 Store Toolkit for WooCommerce: door Visser Labs – 2.3.1 Under Construction: door WebFactory Ltd – 3.89 WPS Hide Login: door WPServeur NicolasKulka wpformation – 1.8.5 ZeGuten for Gutenberg: door Gutenix – 1.1.5 ### Dropin Plugins (2) ### maintenance.php: maintenance.php object-cache.php: object-cache.php ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR () Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Winkelbasis: #6 - /winkel/ Winkelmand: #7 - /winkelwagen/ Afrekenen: #8 - /afrekenen/ Mijn account: #9 - /mijn-account/ Algemene voorwaarden: #157715 - /algemene-voorwaarden/ ### Theme ### Name: Shoptimizer Child Theme Version: 1.2.1 Author URL: Child Theme: ✔ Parent Theme Name: Shoptimizer Parent Theme Version: 2.4.2 Parent Theme Author URL: https://www.commercegurus.com/ WooCommerce Support: ✔ ### Templates ### Overrides: /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php versie 3.7.0 is verouderd. De hoofdversie is 4.1.0 /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-failed-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-new-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-completed-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-invoice.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-note.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-on-hold-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-processing-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-refunded-order.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-reset-password.php versie 3.7.0 is verouderd. De hoofdversie is 4.0.0 /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php versie 3.5.4 is verouderd. De hoofdversie is 3.9.0 /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-customer-details.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-downloads.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-footer.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php versie 2.4.0 is verouderd. De hoofdversie is 4.0.0 /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-details.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-items.php /var/www/vhosts/***********.nl/httpdocs/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php versie 3.3.0 is verouderd. De hoofdversie is 4.0.0 shoptimizer-child-theme/woocommerce/loop/add-to-cart.php versie - is verouderd. De hoofdversie is 3.3.0 shoptimizer-child-theme/woocommerce/single-product/product-image.php Outdated Templates: ❌ Leer hoe te updaten ### TI WooCommerce verlanglijst templates ### Overschrijvingen: – ### Action Scheduler ### Afgerond: 15.250 Oldest: 2021-07-18 09:32:11 +0200 Newest: 2021-08-04 09:17:46 +0200 Mislukt: 13 Oldest: 2021-08-02 00:07:34 +0200 Newest: 2021-08-02 09:05:38 +0200 In afwachting: 2 Oldest: 2021-08-04 14:15:06 +0200 Newest: 2021-08-06 07:19:32 +0200 ### Status report information ### Generated at: 2021-08-04 09:32:10 +02:00
Thank you for sharing the system status. I have a test site that has the same/latest versions of WordPress, WooCommerce with our free Storefront theme, and I cannot reproduce the same issue – the Analytics pages show up in Dutch: https://snipboard.io/PoeZvC.jpg
That said, you’ll first want to run a full conflict test to determine if the issue is coming from a plugin/theme conflict. You can find a detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Hello Maykato,
I don’t agree that your screenshot is how it it should be. There are also English headers where they should be Dutch.
This is your screenshot: https://prnt.sc/1j2hqnw
And this is how it should be: https://prnt.sc/1j2hb39 (this was a month ago…)This is how it looks on my WooCommerce now: https://prnt.sc/1j2fqiz
I did use the plugin Health Check & Troubleshooting, so every plugin is switched off except WooCommerce. No other result for me.Can you please look at it again?
Best regards,
Dennis
Hi Dennis 👋
To fix this, please go to Dashboard > Settings > General and change the Site language (Dutch).
Then, go to Dashboard > Updates and click on the button to update translations.
This is how it looks to me after following the steps below:
https://www.screencast.com/t/bBOH1T0nF2b
Finally, refresh your site, and that should fix it 🙂
Cheers!
Hello Gabriel,
Thanks for your reply.
Unfortunately your solution was not so simple. 😕
Obviously my site language was already Dutch, (the strange thing is…everything is in Dutch apart from some elements in WooCommerce Analytics…) so there is nothing to update.
I tried to change it to English and then back to Dutch but nothing happened.Do you have another solution?
Best regards,
DennisHi @goldenlion70. Do you see any language updates in Dashboard > Updates? If not, it may be that there is a conflict between WooCommerce and a plugin on your site. The most likely culprit is one of the plugins that modifies the Admin sections of your site. I recommend doing a conflict test to determine if that’s the case here.
Hello,
I did a conflict test. Every plugin was deactivated except WooCommerce…no change.
I also tried to re-install WooCommerce, but also that didn’t change.
I changed site language to Dutch (formal)…no change.
I changed site language to Dutch (Belgium) and then the view is as it should be.So it seems that there are parts of the Dutch (standard and formal) missing.
Best regards,
Dennis
Hi @goldenlion70,
Thanks for getting back.
I did a conflict test. Every plugin was deactivated except WooCommerce…no change.
Did you also switch to a default theme, like Storefront, as mentioned in the conflict test guide? Occasionally, we’ve seen custom themes built for WooCommerce tweak the default WooCommerce page templates and the strings that should be translated do not appear as such.
If it still doesn’t work, you could also try free translation plugins like Loco Translate or Say What for individual string translation.
Thanks.
Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.
Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
Cheers! 🙂
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