Support » Plugin: WooCommerce Stripe Payment Gateway » Translation Problem | String “Update the Payment Method”

  • Resolved stevek28

    (@stevek28)


    Hi,

    I have a problem with the translation of the following string “Update the Payment Method used for all of my active subscriptions. (optional)” in customer account-> payment methods -> add payment methods.

    The string exists and is translated in woocommerce-gateway-stripe-de_DE.po but I think the problem is that this translation is wrong since in source code it is:

    Update the Payment Method used for all of my active subscriptions. 
    <span class=”optional”>(optional)</span>

    Thank you very much for your help!

    Stefan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @stevek28,

    Sorry you’re having issues with a translation in Stripe. Just to clarify, you’re site is using German as its main language and then you’ve installed the translations available for WooCommerce and Stripe. Do you also happen to be using our Subscriptions extension?

    Would you mind sharing your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter stevek28

    (@stevek28)

    Hi @ryanr14,

    thx for your answer! Yes the site is using German as main language and I have installed the translations for Woo and WooCommerce Stripe Payment Gateway. Yes I also use woocommerce subscriptions but I guess the string is coming from WooCommerce Stripe Payment Gateway as the source string in WooCommerce Stripe Payment Gateway pot is:
    “Update the Payment Method used for all of my active subscriptions (optional).”
    in Subscriptions pot there is one a little different: “Update the payment method used for %1$sall%2$s of my current subscriptions” without (optional) at the end

    It appears under customer account-> payment methods -> add payment methods:
    Screenshot here >>

    Sorry I cannot share the Status due to company restrictions..

    Thx for your help!

    Stefan

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    @stevek28,

    No problem on the system status, I understand the need to keep that private. 🙂

    From what I can see so far this string is definitely within the Stripe plugin, there’s also a similar one within Subscriptions as well. It is confusing to me why that translation isn’t working, even when I’ve tried manually translating or using Loco Translate it doesn’t work for me.

    I’ve gone ahead and created an issue for this in our Stripe repo to see what we’re doing wrong or perhaps missing. 😛

    https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1097

    Thread Starter stevek28

    (@stevek28)

    Hi Ryan (@ryanr14);

    thank you for posting this issue on github. Is there maybe already a solution? I’d need it for a site that has to go live asap.. thx!

    As I said in my first post, I assume the problem is the “split”. So when you look at the source code it is: Update the Payment Method used for all of my active subscriptions.
    <span class=”optional”>(optional)</span> so optional is separated.

    In the translation woocommerce-gateway-stripe.pot the string is “Update the Payment Method used for all of my active subscriptions (optional).” with “optional” included.

    Best regards,

    Stefan

    • This reply was modified 4 years, 4 months ago by stevek28.
    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi Stefan,

    No update or solution just yet, I guess outside of manually changing the text in the plugin itself.

    I hope there will be some movement on this issue for you soon.

    Thread Starter stevek28

    (@stevek28)

    Hi Ryan @ryanr14

    thx for your fast response anyway!

    Best regards,

    Stefan

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hiya,

    Given that this is now being tracked in the Github issue, I’ll mark this thread as resolved – there’s no reason to keep it open on this end.

    Here’s the thread:
    https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1097

Viewing 7 replies - 1 through 7 (of 7 total)
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