Translation & Email Trigger Issues with on WPML Multisite Woocommerce

Hello Notifima Support,

We are using your plugin Notifima – WooCommerce Stock Manager, Inventory Management, Waitlist on a WooCommerce multisite network setup, where each site supports Arabic and English using WPML.

The plugin works well in general, but we’re facing several critical translation and notification-related issues:


Issues Faced:

1. Notify Button Not Translating:
   • The “Notify Me” button is not appearing translated on the Arabic product pages.
   • We tried translating it via WPML String Translation, but it still displays in English.
2. Email Sent in Wrong Language:
   • Initially, the email was correctly sent in Arabic when subscribed from the Arabic product page.
   • Now, even when a customer subscribes from the Arabic page, the email is sent in English.
3. Stock Sync Issue – Email Not Sent:
   • WPML syncs product stock status between English and Arabic versions.
   • When we update the English product to “in stock”, the Arabic product also becomes “in stock” automatically.
   • But in this case, the Arabic email is NOT sent — the only way it works is if we manually go to the Arabic product page in the backend and click the “Update” button.
   • This is a serious issue, as stock updates happen mostly on English versions and the Arabic subscribers are not notified unless the Arabic product is manually updated.
     
     You can test these two products :
     https://stg-emiratespridelive-cloneepp.kinsta.cloud/masters-signature/?lang=ar
     https://stg-emiratespridelive-cloneepp.kinsta.cloud/white-overdose/?lang=ar
     
     Please :
   • Help us fix the Notify Me button translation.
   • Ensure emails are sent in the correct language, based on the language in which the product was subscribed.
   • Investigate the issue where email is not triggered when only the English product is updated to in-stock (but the Arabic stock sync happens).
     
     We appreciate your support on this.
     Best regards,
     Sahith K.