Hello @sahithk, We’re sorry to hear that you’re experiencing issues with WPML translations on your end.
It seems there may be some compatibility concerns with the latest version of WPML, which could be contributing to the issues you’re encountering.
As mentioned in our website forum, we’ve already reached out to the WPML team to get clarity on the recent changes and updated documentation. Based on their usual response time, we expect to hear back within 1–2 business days. Once we receive their input, we’ll review your reported issues in detail and provide you with a quick fix. We completely understand how important this is for you, and we sincerely appreciate your patience. We kindly ask for a little time while we coordinate with the WPML team. Rest assured, we’ll keep you updated every step of the way.
We truly appreciate your patience and cooperation in the meantime.
Hi again @sahithk,
Just to keep you informed – certain strings, like the “Notify Me” button label, are designed to be customized directly by the admin within the settings panel (https://tinyurl.com/23o46yq7). These strings are rendered through JavaScript, and since you’re able to define the text manually, they aren’t processed by translation plugins.
Additionally, WPML currently does not support translation of JavaScript-based dynamic strings, which is another reason these particular fields cannot be translated using WPML or similar tools. This limitation affects many frontend strings rendered through JavaScript.
That said, WPML has been notified about this. As WordPress itself is moving toward a React-based architecture, WPML has acknowledged the need for JavaScript translation support and confirmed that they plan to introduce this functionality in a future update. Once that support is available, we will review the changes and notify you accordingly.
As for the other translation-related issues, particularly those concerning WooCommerce emails, we’re currently awaiting a response from the WPML team. Once we hear back, we’ll investigate further and keep you updated.
Thanks again for your patience and understanding.
Hi Sangi,
Thank you so much for the detailed update and for taking the time to look into this.
I truly appreciate you keeping me informed and for escalating the issue to the WPML team. Please do let me know once you receive a response from them. I hope the fix or a suitable workaround becomes available soon — and I’m confident that with your support, we’ll have this resolved.
Thanks again for your efforts and ongoing support!
Best regards,
Sahithk
Hello @sahithk,
Thank you for your patience and cooperation.
We’ve tested this with the latest version of WPML and found that to add translations for the email content, you’ll need to follow these steps:
- Navigate to WPML > Theme and Plugin Localization.
- Select notifima under the Plugins section.
- Perform a string scan for notifima.
- Once the scan is complete, you’ll find all the email strings listed under notifima.
- From there, you can add the necessary translations based on your requirements.
After completing the above steps, kindly check whether everything is working as expected.
Please do keep us posted.
Hi @sangi00 ,
We already checked these kind of thing earlier. Anyway I tested it again. Now the first two emails, Admin notify and subcribed email to customer working fine and get the arabic datas from main website in the multinetwork woocommerce.
But regarding stock available email is still in english version, But the link inside the email is arabic product.
And one another thing I first changed the status of outofstock of that english product to instock, it automatically changed the arabic product status and product is available. But the email was not sent. So I just edit the arabic product and just click the update button from product page . After that the email is sent as the “Your Subscribed product on Emiratespride is available now”
But content is in english. So these two problems we are facing using this plugin. So please check and let me know.
https://stg-emiratespridelive-cloneepp.kinsta.cloud/masters-signature/?lang=ar
You can make it subscribe this product and see the emails.
Please check and solve the issue.
Also “”Your Subscribed product on Emiratespride is available now””
“Following is the product link :”
“Hi there. You have subscribed to a product. Your subscribed product is available now. Product details are shown below for your reference:”
these texts are already translated one. So I think something related to the arabic email or something is not working proper. So you need to check it from your side.
Hope you understand.
Also once if i update english product the arabic will auto change the status to instock. So thats working perfect. But email not sent. Email is now sent only if we update the arabic product from arabic product edit page when we click on update button.
So once If we edit the english product it should sent email from arabic because the status is changing..to instock.
So please check and get back to me for a solution.
Thanks,
Sahith K
Hello @sahithk,
We’re truly sorry to hear that you’re still experiencing issues.
Our team has responded to the forum thread where you initially raised this concern, and we’ve requested a few additional details from your end. We kindly ask you to review that message and get back to us there at your earliest convenience.
We genuinely appreciate your continued patience and cooperation, and we’re here to assist you every step of the way.
Hi @sangi00 ,
We are already checked everything. Anything needed from my end, Please let me know.
And I’m waiting for a proper solution from your end.
Thank you so much.
Sahith K
Hello @sahithk
Thank you so much for your continued support and cooperation.
I’ve responded to your query on our website’s support forum with all the necessary details we need. It would be great if you could reply there at your earliest convenience.
Hello @sangi00,
Thank you for the update. I tried to locate your reply on the support forum but couldn’t find it.
Could you please share the direct link to the forum thread or repost the details you need from my end here?
I’m happy to provide anything required — just let me know.
Thanks again,
Sahith K
Hello @sahithk,
Thank you for getting back to us. Since you’re unable to view our previous response, we kindly request you to create a new support thread here.
We look forward to hearing from you.
Hi, I’m following with you here support through this wordpress support forum from your plugin support. I can see all previous messages you replied here. I’m actually talking about what details you need for further checking and solving the issue related email trigger from arabic and translated email content not showing issue. So what about the status. or do you need any informations from my side. Can you please tell again here to check and solve the issue from your side?
Please tell me what details you need.
Thanks
Hi @sahithk,
Thank you for your prompt reply.
We’ve conducted testing within our scope, including with WPML translation support, and everything appears to be functioning as expected. However, since you’re using the plugin on a live site with a more complex setup, we’ll need some additional details from your end to investigate further and resolve the product stock issue you’re encountering.
As per WordPress.org forum guidelines, we’re unable to request or share sensitive information here. To assist you better, we’ve created a support thread on your behalf on our website. Kindly continue the conversation there to securely share the necessary details. For general discussions, you may continue using this forum.
Looking forward to your response and the required information.
Okay Now everything is clear now. I will create an account and reply
https://notifima.com/support/topic/translation-issue-with-wpml/ here thanks
Hi I shared you the FTP and wp-admin details of our staging website in that support forum. You can check it
Thanks
@sahithk, thanks for sharing the information. Our team will get back to you there shortly.
