Support » Plugin: WooCommerce » Translation doesn’t work

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Berg (woo-hc)

    (@hegenberg)

    Hi @sabineboogaard1985

    I have tested the checkout page, and found those texts translated to Dutch already:

    ksnip_20220818-210728.png

    If you’re still seeing the texts in English, clearing your browser’s cache should update the page on your end as well.

    Regards

    Thread Starter sabineboogaard1985

    (@sabineboogaard1985)

    Thank you for your quick response! The text you show is in Dutch, that is correct. It’s about the text that appeats when you click on the blue links. I deleted all cache, but that text is still in English.

    Thank you for your help,
    Sabine

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hello!

    I would recommend checking on this documentation to adjust the string text as needed: https://woocommerce.com/document/woocommerce-localization/#creating-custom-translations/.

    Thread Starter sabineboogaard1985

    (@sabineboogaard1985)

    Hi,

    thank you for your response. I already did this with loco translate, the strings are already translated, but not shown as such on the frontend. I already deleted cache. Doesn’t work. What to do?

    Kind regards,
    Sabine

    Plugin Support xue28 (woo-hc)

    (@xue28)

    Hi @sabineboogaard1985

    I checked your site https://anneriekemusic.nl/ but it’s unreachable at the moment.

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thread Starter sabineboogaard1985

    (@sabineboogaard1985)

    Thank you for your reply!

    This is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://anneriekemusic.nl
    Site address (URL): https://anneriekemusic.nl
    WC Version: 6.8.2
    REST API Version: ✔ 6.8.2
    WC Blocks Version: ✔ 8.0.0
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.9
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.21-MariaDB-log
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 87.84MB
    Database Data Size: 81.59MB
    Database Index Size: 6.25MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
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    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_usermeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acoplw_badges: 1
    attachment: 103
    cookielawinfo: 20
    custom_css: 1
    customize_changeset: 1
    elementor_font: 9
    elementor_library: 141
    nav_menu_item: 9
    oembed_cache: 2
    page: 21
    post: 1
    postman_sent_mail: 250
    product: 1
    revision: 667
    sfwd-courses: 1
    sfwd-lessons: 16
    sfwd-topic: 15
    shop_coupon: 6
    shop_order: 16
    site-review: 4
    wp_block: 4
    wp_global_styles: 3
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (38) ###
    
    404 to 301 - Redirect, Log and Notify 404 Errors: by Joel James – 3.1.3
    Acowebs Product Labels For Woocommerce: by Acowebs – 1.3.4
    Code Snippets: by Code Snippets Pro – 3.2.0
    GDPR Cookie-toestemming: by WebToffee – 2.1.2
    Elementor Pro: by Elementor.com – 3.7.5
    Elementor: by Elementor.com – 3.7.4
    301 Redirects: by WebFactory Ltd – 2.72
    Essential Addons for Elementor: by WPDeveloper – 5.2.4
    Site Kit by Google: by Google – 1.82.0
    Hide Categories and Products for Woocommerce: by N.O.U.S. Open Useful and Simple – 1.2.3
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.4
    LearnDash LMS - Course Grid: by LearnDash – 2.0.6
    LearnDash LMS - Elementor: by LearnDash – 1.0.3
    LearnDash HUB: by LearnDash – 1.0.0
    LearnDash LMS - Integrity: by LearnDash – 1.1
    LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.4.1
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.5
    Loco Translate: by Tim Whitlock – 2.6.2
    Mailchimp for WooCommerce: by Mailchimp – 2.7.3
    Mollie Payments for WooCommerce: by Mollie – 7.3.0
    Post SMTP: by Post SMTP – 2.1.8
    Really Simple SSL: by Really Simple Plugins – 5.3.4
    LearnDash LMS: by LearnDash – 4.3.0.2
    Site Reviews: by Paul Ryley – 5.25.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.19
    
    Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
    Converter for Media: by Mateusz Gbiorczyk - Optimize Images by convert AVIF & WebP – 5.1.0
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.1
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.1
    WooCommerce: by Automattic – 6.8.2
    Wordfence Security: by Wordfence – 7.6.0
    Yoast SEO: by Team Yoast – 19.6.1
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
    WP Fastest Cache: by Emre Vona – 1.0.5
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.7
    
    Smush: by WPMU DEV – 3.11.1
    WP Statistics: by Verona Labs – 13.2.5
    WPForms Lite: by WPForms – 1.7.6
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: course (course)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    
    ### WC Pages ###
    
    Shop base: #5260 - /shop/
    Cart: #5262 - /cart/
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #5266 - /mijn-account/
    Terms and conditions: #6002 - /algemene-voorwaarden-tekst/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.1
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-09-05 22:22:49 +00:00
    Options: ✔
    Notes: 44
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 257
    Oldest: 2022-08-05 23:31:34 +0000
    Newest: 2022-09-05 17:16:28 +0000
    
    Pending: 7
    Oldest: 2022-09-05 19:27:21 +0000
    Newest: 2022-09-12 06:51:25 +0000
    
    ### Status report information ###
    
    Generated at: 2022-09-05 17:52:30 +00:00
    
    Plugin Support Saif H. (woo-hc)

    (@babylon1999)

    Hi there,

    Thank you for sharing this!

    According to the system report, the checkout page is not handheld by the [woocommerce_checkout] shortcode.

    That said, I checked your checkout page and found that these fields are translated already.

    Screenshot: https://i.imgur.com/1olRi9x.png

    Your browser could be just caching the previous version of your site, clearing the cache &cookies should fix this.

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