Support » Plugin: Flexible PDF Coupons - Gift Cards & Vouchers for WooCommerce » Translating Woocommerce Subscription Email

  • Resolved damchi

    (@damchi)


    Hi
    I have installed the woocomerce subsription plugin on my webiste.
    I have issues translating emails
    In woocommerce-subscription > Languages if have these files download for woocommerce website:
    – woocommerce-subscriptions-fr_CA.mo
    – woocommerce-subscriptions-fr_CA.po
    – woocommerce-subscriptions.pot

    with all the translation in french but when my emails are sent the content remain in English

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello Damchi

    Thank you for your message.

    Could you briefly describe the scenario you are implementing in your store? What type of product do you have, what do you sell in the store?

    Please describe or indicate which emails you have a problem with? I mean the list you can find in WooCommerce > Setting > Emails

    Best regards

    Thread Starter damchi

    (@damchi)

    Hi
    I am selling subscriptions
    And I have issue with the Processing Renwal Order email.
    The strings are translated in the .po .mo files but they do not appears in the email sent to the customers
    Damien

    Plugin Support rzepsen

    (@rzepsen)

    Hello Damchi,

    Could you please upload the translation files you use and the path in the site files you use to load the translation files?

    These materials will be very helpful in identifying the problem.

    Best regards

    Thread Starter damchi

    (@damchi)

    the files are uploaded there:
    /wp-content/plugins/woocommerce-subscriptions/languages

    woocommerce-subscriptions-fr_CA.po
    woocommerce-subscriptions-fr_CA.mo

    When I check with loco translate I can the that the strings are translated properly.

    Plugin Support rzepsen

    (@rzepsen)

    Hello Damchi

    Thank you for your message.

    Does the Processing Renwal Order email issue still occur if you deactivate our Flexible Coupons for WooCommerce plugin? If so, please let us know.

    Best regards

    Thread Starter damchi

    (@damchi)

    HI I do not have such a plugin

    Plugin Support rzepsen

    (@rzepsen)

    Hello Damchi,

    Please forgive me, but you are writing on the support channel of the free Flexible Coupons for WooCommerce plugin.

    Since you are reporting a problem with the WooCommerce Subscriptions plugin, you should contact the authors of this plugin.

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello Damchi,

    I’m marking the thread as resolved because there hasn’t been a post in it for a while.

    If, however, you want to continue – don’t hesitate to post! 🙂

    Best regards

Viewing 8 replies - 1 through 8 (of 8 total)
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