Translatepress Not Showing Edit Option In Pages

  • Resolved Ammar R.

    (@ammarrasool)


    1 year, 5 months ago

    Greetings,
    I want to translate my website into the Arabic language for which I’m planning to use translatepress. I’ve got a premium copy purchased as well. The problem I’m facing is upon activating the plugin and setting everything up, when I’m trying to translate, I’m unable to see the pencil option on the pages through which I can translate the pages (See the screenshot below). Basically, translatepress doesn’t give the option to edit the page translations.

    Please see the screenshot over here – https://ibb.co/S6mFjzq

    Can anybody please tell me what can be the solution for this? I’ve tried increasing the wp-memory from the backend and tried disabling and enabling the default WordPress theme as well but it doesn’t seem to be working for some reason :c

    • This topic was modified 1 year, 5 months ago by Ammar R..

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Ammar R.

    (@ammarrasool)

    1 year, 4 months ago

    Hello again,
    So I’ve gone through the guides which you’ve available on your website and by checking plugins one by one, I’ve come to the conclusion that there is this one plugin name ‘ThemeREX Addons’ which is creating this conflict. When this plugin is active, it makes the translatepress fields disappear from the front-end editor due to which we can’t edit anything.

    This plugin is bundled with the theme so it’s a necessary plugin for the website to keep functioning. The theme is multilingual friendly and is compatible with WPML – POLYGON – LOCO and other options as well, however, in our case, I’m not sure why its creating such an issue.

    Could you guys please look into this and let me know if there can be a fix?

    Looking forward to hearing from you guys soon.

    Plugin Support Dragos

    (@dragosvrejiu)

    1 year, 4 months ago

    Hello,

    Thank you for reaching out to us!

    Since we can not offer support regarding the premium version of our plugin on this forum, please open a ticket here: https://translatepress.com/support/open-ticket/

    We will be able to investigate the issue more throughly.

    Best wishes,

Viewing 2 replies - 1 through 2 (of 2 total)
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