Translate strings with Translatepress

Resolved cris123pp
(@cris123pp)

11 months, 2 weeks ago

Hello. I’m using Translatepress to use multiple languages. However, some checkout strings are not translated when I use your field editor. Fields with complements, order notes and Neighborhood, a field specific to Brazil. If I deactivate the plugin, then the translation occurs without any problem.

Viewing 7 replies - 1 through 7 (of 7 total)

sabira_acowebs
(@sabira24)

11 months, 2 weeks ago

Thank you for reaching out. We understand the issue you’re experiencing. To help us investigate further, could you please provide a screenshot showing which specific checkout strings are not being translated? This will allow us to better identify the cause and offer a suitable solution.

sabira_acowebs
(@sabira24)

11 months, 1 week ago

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Thread Starter cris123pp
(@cris123pp)

11 months, 1 week ago

Sorry, I hadn’t seen the previous answer. Here’s the print. An unusual fact is that it’s exactly the optional fields that don’t translate.

https://www.adamatecidos.com.br/wp-content/uploads/2025/05/print1.png

https://www.adamatecidos.com.br/wp-content/uploads/2025/05/print2.png

sabira_acowebs
(@sabira24)

11 months, 1 week ago

Hi, we are unable to see the image you sent. Please see the screenshot below
https://tinyurl.com/2ceh9ct2

Thread Starter cris123pp
(@cris123pp)

11 months, 1 week ago

sorry

https://www.awesomescreenshot.com/image/54357251?key=61ad118cf755db16667080d7fa086c9a

https://www.awesomescreenshot.com/image/54357252?key=10d07147de50a4257c884dbe13f9e61e

sabira_acowebs
(@sabira24)

11 months, 1 week ago

We have checked the issue you are facing on our local environment, but we were unable to reproduce it. The translation appears to be working correctly, as shown in the screen recording below. Please ensure that you are translating the string in the same way. If the issue still persists, don’t hesitate to reach out to our support team for further assistance.
https://www.awesomescreenshot.com/video/39630951?key=ec3aca3cbd08612361faf850b57a6abf

Thread Starter cris123pp
(@cris123pp)

11 months, 1 week ago

Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

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