Support » Plugin: Tidio Live Chat » Translate

  • Resolved alexanderest


    Hello! Can yo tell me please, can I use multilanguage Tidio?
    I use POLYLANG plugin (my site have 3 languages). For example if user using Estonia language – user see “Enter you message” “Send” “We reply immedeately” and etc in Estonian language? But if user select English language in my web site – user see “Enter you message” “Send” “We reply immedeately” and etc in enlgish?

    P.S I am ashamed of myself for my poor English 🙂

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  • Plugin Support olektidio


    Hi Alex!

    Our Multilanguage feature works automatically by detecting a visitor’s browser language and adjusting the chat widget accordingly to the languages added in the Multilanguage settings.

    This means that it will always display the texts in a language detected rather than changing them based on your website’s language version.

    However, you can easily go around that and force it to change based on your website version by adding the following script to the main PHP file in your html/css editor:

    document.tidioChatLang = document.querySelector(‘html’).getAttribute(‘lang’);

    If that won’t work please let us know via our chat support available at the bottom-right corner of your dashboard or at or reach out to us at

    P.S. There’s absolutely no reason to be ashamed!

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