Transferring .com to .org

Resolved lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

I have a wordpress.com site, which has a domain mapped to it (I bought the domain through 123-reg).

I wanted to transfer this site a wordpress.org site, as I want more control over the layout and design. I followed the instructions here: https://move.wordpress.com/ and bought a Bluehost hosting package. When I signed up for that, and installed WordPress on it, it asked me for the URL of my site.

But now, when I click the ‘Admin Login’ button, it takes me to my usual wordpress.com dashboard.

I’ve tried logging out, and using the username and password that Bluehost have given me to ‘Access your new WordPress Site’, but the details aren’t recognised.

I’m very frustrated and feel like I’ve wasted my money. What am I doing wrong?

Viewing 15 replies - 1 through 15 (of 55 total)

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Mark Ratledge
(@songdogtech)

7 years, 10 months ago

Did you https://en.support.wordpress.com/change-name-servers/ ?

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

Hi Mark,

Thanks for the reply. I haven’t done that – my domain is registered with 123-reg, not WordPress.com (it’s just mapped to my wordpress.com site).

Do I need to change the IPS Tag of my domain from my 123-reg control panel? Will this mean that I am no longer a 123-reg customer?

Sorry if it’s a dumb question..

esmi
(@esmi)

7 years, 10 months ago

Do I need to change the IPS Tag of my domain from my 123-reg control panel?

Not unless you want Bluehost to take over the management of your domain as well as your hosting. Otherwise, you can just point it at your new site on Bluehost instead of wordpress.com.

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

I’ve just seen that Bluehost won’t let me transfer a .co.uk domain – what do I do now? I don’t want to pay both Bluehost and 123-reg…

“Transfer to a self-hosted account,” they said. “It’ll be great!” they said.
*throws laptop out of window*

esmi
(@esmi)

7 years, 10 months ago

I don’t want to pay both Bluehost and 123-reg

It doesn’t actually cost much more (if anything) to have your domain name managed by one company whilst you host your site elsewhere. Even if you could transfer your domain name to Bluehost, you’d still have pay them an extra £12-15 (approx) every two years for your name registration. In effect, you’re just splitting the bill between two companies as it stands. Just try pointing your domain name to your Bluehost site and wait for up to 72 hours for the changes to fully propagate.

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

OK, so the issue of who provides my domain aside, I am still at a loss as to how to actually set the damn site up.

My site (www.lizbellmedia.co.uk) is set up with WordPress.com to look how I want it to – I like the theme, there are just a few minor changes I want at this stage, like being able to use Yoast.

But every time I try to log in to WordPress Admin via Bluehost, it takes me to the .com login. I’ve updated the nameservers with 123-reg, but it hasn’t made a difference.

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

Ah, I’ve just seen your reply – thank you. I will wait and see what happens.

I really appreciate your advice, thanks a lot!

esmi
(@esmi)

7 years, 10 months ago

No problem. If you’re still having issues after a day to two, get back to us and we’ll try to help you troubleshoot further.

Garth Mortensen
(@voldemortensen)

7 years, 10 months ago

Just following up, I’m able to pull up http://www.lizbellmedia.co.uk/wp-admin without a redirect to WordPress.com. Also, a DNS check shows the name servers have updated world wide. https://www.whatsmydns.net/#NS/lizbellmedia.co.uk

Glad this got resolved for you 🙂

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

That’s really weird, because it still redirects to wordpress.com for me.

This may be a silly question, but what should appear at http://www.lizbellmedia.co.uk/wp-admin now? And if it’s a .org login, what details am I supposed to use to actually log in? My Bluehost username and password?

Thanks.

esmi
(@esmi)

7 years, 10 months ago

No – the username and password you used when you installed WordPress on Bluehost.

FWIW, I’m now getting the login page for your Bluehost site too at http://www.lizbellmedia.co.uk/wp-admin Try refreshing the page at your end or clearing your browser cache.

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

I don’t think it asked me for a password when I installed WordPress.

Still getting redirected after clearing my browser cache on Chrome. If I use Firefox, I do get a WordPress login, but it won’t accept any of the passwords I’ve used. If I use the ‘forgot password’ option, the link it emails me redirects me to WordPress.com again.

For what it’s worth, I’m not usually that technologically incompetent. This is doing. my. head. in.

esmi
(@esmi)

7 years, 10 months ago

I don’t think it asked me for a password when I installed WordPress.

It’s not possible to set WordPress up with a username & password being created in the process.

Did you empty your browser cache as suggested?

Thread Starter lizbellmedia
(@lizbellmedia)

7 years, 10 months ago

Yep, I emptied it.

I’m now getting a Privacy Error when I try to access my site, or the wp-admin.

When I installed WordPress on Bluehost, all it asked me for was the domain.

Luke Cavanagh
(@lukecavanagh)

7 years, 10 months ago

You have phpMyAdmin access through your cPanel. So you can find your current username and the email address that was set for your account through the users database table.

http://www.wpbeginner.com/wp-tutorials/how-to-change-your-wordpress-username/

http://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/

Then you can reset your password for your site.

https://codex.wordpress.org/Resetting_Your_Password