Support » Fixing WordPress » Transfer subscribers from

  • Hi, I have just moved my blog from to self hosted using Can I move my email subscribers across to the new instance? It seems this has to be done by WP staff?

    The domain is

    With thanks 🙂

Viewing 15 replies - 1 through 15 (of 29 total)
  • esmi


    Forum Moderator

    Thanks esmi. I have followed all the directions on the page you suggested. But as I understand it, the export – import function doesn’t include subscribers. The page at your link doesn’t mention subscribers – is there another link that does?

    Similar forum posts seem to suggest that a ‘Happiness engineer’ needs to move subscribers.



    Forum Moderator

    Yes – you will need a Guided Transfer as referenced in the page I linked to above.

    Moderator Ipstenu (Mika Epstein)


    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Subscribers as in ‘People who are members of my site’ or as in ‘people who get emails about my updates’?

    Hi Ipstenu, I’d love to move both of those groups, but from what I’ve read I can only move the email subscribers. Is there a way to do that? I’m not sure I need a full Guided Transfer since I’ve already done all the other work myself.

    @this charming mum


    Yep, we can move your subscribers over for you (for free). Drop us a line here if you haven’t already and we’ll get you squared away:


    Thank you, I’ve now done this. I’m glad I didn’t have to pay any extra! Much appreciated.

    I’m now in the same boat! I tried “contacting” wordpress for support but it just led me to create a new forum post – which would be silly since I got the idea to contact them from this post. Can anyone help?

    Hi Amanda,

    I’ve moved both sets of your subscriptions over to their respective new counterparts. You should be set.

    @hew Thank you sooo much!

    I’ve also been trying to transfer my subscribers. Everything else on my blog seemed to transfer, but I need a Happiness engineer to make my subscribers happy again.

    Hew, can you help me too?

    @mydatingrx, what is the URL of the site and what is the URL of the new site?

    @hew, the URL for both the .com and new site is

    I’ve moved them over for you just now. They should show in the new site soon.

    Oh, thank you, thank you! You’re awesome.

Viewing 15 replies - 1 through 15 (of 29 total)
  • The topic ‘Transfer subscribers from’ is closed to new replies.