Transfer Site

  • aches85

    (@aches85)


    8 years, 3 months ago

    alright let me try to explain this the best I can. I have hosting through namecheap.com I originally purchased the Value hosting plan and built my site. everything was good and working.

    yesterday I bought 3 more domains and had to purchase the Professional hosting plan to accommodate the extra domains. I did not realize that I had to email support team to “upgrade” instead of just purchasing. so all in all I had to move the site to a new server. they use Cpanel on their servers, so I went and made a “home Directory” backup as well as a “full backup”. gave them the ok to shut down the value hosting and I began my many (failed) attempts to move the site to the new server.

    My question is, how do I take what I have ( (cpanel)home directory backup, (cpanel)Full backup, and I copied the entire server through FTP(FileZilla))and make my site work again. I got so frustrated yesterday that I began making it again but decided I have all the information I just need to get some help. I have many hours in the site and don’t want to waste that just because I don’t understand how to do what I want. I tried going to cpanel and restoring home directory, then going to phpadmin and importing my sql table (which I extracted from my full backup zip) but still nothing. I get “page not found” or “error establishing connection to database” .

    I tried 3 times with 3 different ways and none were successful. thanks for any help in advance, I really need to get it up and running again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amanda Rush

    (@arush)

    8 years, 3 months ago

    Hi,

    I want to make sure, before I simply paste a link to the “moving WordPress” article on the Codex, that you haven’t gone through that yet. If you haven’t, I can paste the link here. If you have, and you’re still having trouble, I can assist you further.

    Amanda

    Thread Starter aches85

    (@aches85)

    8 years, 3 months ago

    I have not, I will attempt tonight after work. I have a question though, the article says to do a WordPress backup. I forgot to mention that I also made a WP backup of the old server but I don’t really know how to install it. When I go to import through cpanel-wordpress-edit settings it only gives the option of a url.

    Thread Starter aches85

    (@aches85)

    8 years, 3 months ago

    resolved.
    FINALLY!!!

    its quite the task to learn how to do it on your own since I didn’t follow a tutorial before I deleted the old server I had to work around some things which meant have to piece together a tutorial for myself. ill try to explain the best I can for the next person.

    I made 4 backups from my old server.
    Home Directory
    “full” cpanel backup
    Wordpress backup
    FTP file copy entire server ( luckily only about 500MB)

    I’m not going to go into what I did wrong, BUT I will say what I did right. I got the new server running with WordPress as if I was going to make a new site from scratch.unzipped the WordPress backup and FTP copied direct to public_html. then I logged into Cpanel>backups and imported the home directory backup. unzipped the full backup and removed the SQL file. cpanel<backups import database (the SQL file)
    go to file explorer in cpanel and edit wp-config to match. ta-da! you have a website. but wait its blank, where is all the work I put in? I just uploaded, I know all the files are there.

    For me this is where it was an epic fail, as when you import the database through backups it just adds a database. trying to rename through cpanel>WordPress>edit will give you an error everytime. I tried also directly importing the extracted SQL file into the correct database but it would error as it wont overwrite.

    I ended up being successful by going to mydatabases and deleting both databases. creating a new with the same name as the one listed in your WordPress settings, then returing to myphpadmin and importing my extracted SQL directly. try to access site and I got a special error I have never seen, something about my password is correct but I don’t have access. had to go back into mydatabases and add a user, not one with a password, if you scroll down there is a separate add user that does not require you to make a name or password. just set submissions. then viola! I was up and running. so although no one specific tutorial was the answer I ended learning something and saved the time I had invested in the site. hope this helps someone else!

Viewing 3 replies - 1 through 3 (of 3 total)
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