Title: Transfer problem
Last modified: August 21, 2016

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# Transfer problem

 *  Resolved [Avantage](https://wordpress.org/support/users/avantage/)
 * (@avantage)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/transfer-problem/)
 * First I want to thank you for the latest update.
    The refferal option is great!
 * I hope you can help with the following problem, I think I can not find the solution.
   I have created two types of points. Awarding points going well. But when users
   want to do a transfer that can only with one type of points. In the settings 
   I have both options enabled. Point type 1 transfers with no problem. points type
   2 gives the message that there is not enough balance while there is enough.
 * What am I doing wrong? please help!
 * [https://wordpress.org/plugins/mycred/](https://wordpress.org/plugins/mycred/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Avantage](https://wordpress.org/support/users/avantage/)
 * (@avantage)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/transfer-problem/#post-4918515)
 * Sorry, the url is [http://www.letsdobusiness.nl](http://www.letsdobusiness.nl)
 *  Plugin Author [myCred](https://wordpress.org/support/users/designbymerovingi/)
 * (@designbymerovingi)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/transfer-problem/#post-4918716)
 * Hi.
 * In order for a point type to show up for transfers the following conditions have
   to be met:
 * 1. You are not excluded from using a certain point type.
    2. You have more than
   zero points.
 * Go to each point types settings page and check under “Core” to see if you have
   selected to exclude admins or if your User ID is in the exclude list.
 * A quick way to check if you are excluded from using a specific point type is 
   by going to your Users page in your WordPress admin area. Find your account in
   the list and see if your point balance column shows your balance or if it says“
   Excluded”. If it says “Excluded” then this point type will not be available in
   your transfer form.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Transfer problem’ is closed to new replies.

 * ![](https://ps.w.org/mycred/assets/icon-128x128.gif?rev=3512531)
 * [Points Management System For Gamification, Ranks, Badges, and Loyalty Rewards Program - myCred](https://wordpress.org/plugins/mycred/)
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 * 2 replies
 * 2 participants
 * Last reply from: [myCred](https://wordpress.org/support/users/designbymerovingi/)
 * Last activity: [11 years, 12 months ago](https://wordpress.org/support/topic/transfer-problem/#post-4918716)
 * Status: resolved