Support » Plugin: Jetpack by WordPress.com » Transfer Jetpack subscribers from self-hosted blog address to new address.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I have changed the data associated to both site IDs, and you should get your Stats and subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    Let me know if you still experience issues!

    I truly apologize for this, but as it turns out, our institution has decided to change the URL for all our sites in between the time I last activated Jetpack and now. This means that by deactivating the plugin and reactivating it, I’ve been assigned a new ID for the blog, which is 48445971.

    Would it be possible to transfer the items to that ID?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you start by disconnecting / reconnecting to WordPress.com? Let me know once it’s done, and I will transfer the Stats once again.

    I have disconnected and reconnected the site at its new address. The blog ID is 48445971.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I have made the change. Could you disconnect / reconnect to WordPress.com one last time?

    I’ve disconnected and reconnected the site from Jetpack, but do not yet see the stats and subscribers prior to today.

    Hi I have same issue, but a bit different, I disconnected and reconnected jetpack on the same site, and lost all the data… Stats/subscribers… Can you help, site url is decodeingress.me and new Jetpack ID is 48495959

    I don’t know the old one…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @imcbride Could you try once again?

    @badluck13 Could you go to the Jetpack menu, and disconnect / reconnect to WordPress.com?

    That worked, Jeremy. Thank you for your help and patience.

Viewing 9 replies - 1 through 9 (of 9 total)
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