Support » Plugin: Loco Translate » transation not shown

  • Realy nice plugin! Great work.
    We start translation with option “safe folder”.
    But the translation is not shown with this settings. So we start support ticket.
    The developer team of easymeals wrote back:

    “You need to move the .po and .mo files to languages/plugins folder:
    Screenshot for correct location/option:”

    But i see this folder is not secure. So when we update plugin and theme then we will lost the translation. Correct? I cant understand why theme developer of paid plugin/theme is working only with this option. 🙁

    Any chance to solve that issue? Or this problem need to be solved by Mikado-Themes (the developer of EasyMeals theme)?

    Best wishes

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  • Plugin Author Tim W


    But i see this folder is not secure. So when we update plugin and theme then we will lost the translation. Correct?

    To be more accurate: When WordPress updates your translation files it would overwrite existing ones.

    If your plugin/theme is paid, then possibly there would never be such an update. That would be a question for the developers.

    I have no solution to offer you that isn’t already written in my FAQs:

    Thread Starter tommy83


    Hi Tim,

    thank you for your feedback!
    Our theme get updates, also theme core plugins. So we have a problem now.

    Any chance to solve this issue? Or only the developer can handle it?

    Its this theme:
    Is an “highprice” premium theme on themeforest and we cant understand why theme in this price range cant handle this basics. Maybe there is an short fix to have translations in secured/safe folder? Because its not working with this theme.

    Thread Starter tommy83


    Now we got this feedback:

    Hi there,
    These labels are located in the core plugin:
    When you create a translation of a plugin, you need to include the plugin name in the name of the .po and .mo files .
    For example, if you want Spanish language, you will need to name these two files:
    easymeals-core-es_ES.po and
    You will also need to move the core plugin .po and .mo files to wp-content/languages/plugins folder. If this folder doesn't exist, feel free to create it.

    So its look like: this theme is not good developed and only working with “not secure/safe” folder. For me its untraceable why developers cant handle this in a way that is good for his user/customer. 🙁 Because nobody will start an translation from the scratch after every theme/core plugin updates. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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