Support » Plugin: Bitcoin and Altcoin Wallets » Transactions page not working

  • My Transaction page is not working properly. Every time I click on Transactions, it simply returns me to whatever page I am currently on. Any idea?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Check capabilities

    @sanludhi I’m an administrator, so do I not automatically have full capabilities?

    I checked capabilities, and it doesn’t even have an Admin in there 🙁

    Plugin Author dashed-slug.net

    (@dashedslug)

    Hello,

    I have disabled editing capabilities for the administrator because users would lock themselves out of the caps screen by removing the manage_wallets capability from themselves.

    You can still edit capabilities via other plugins, but I do not think this is the issue here.

    Just to confirm what you reported:

    1. Transactions are listed correctly in the [wallets_transactions] UI table, but when you click on one, you get redirected to the same page? Is this correct?

    2. Are you clicking on the TXID or elsewehere on the transaction?

    3. What coin are these transactions for?

    It could be that you need to setup a blockexplorer for your coin. There is an explanation on how to do this in the documentation. Alternatively, it could be an issue with your theme. It might be worth checking if this issue still happens when you temporarily change theme.

    Give me answers to the above questions and I can help you debug this.

    kind regards
    Alex

    1. Transactions appear to be listed correctly. It’s when I click on “Transactions” in the “Wallets” menu in the WordPress dashboard it simply redirects me back to the same page. I perhaps have another issue as while I have deposited successfully, my withdraws are failing. I sometimes exceed Block.io’s API limits, unsure if this is related.

    2. Answered above I believe.

    3. Bitcoin

    I will check the theme once I’m home from work, I hope that isn’t the issue.

    Thank you!

    So I have confirmed the theme is the issue. I spent a lot of time setting up this theme on my website and paid for the pro version already. Do you think there is any chance I can fix the issues between the theme and the plugin? I can contact the theme support if needed.

    Plugin Author dashed-slug.net

    (@dashedslug)

    Hello Brayden,

    You mentioned two issues.

    About exceeding block.io’s API limits, you have three things you can do:

    1. Set slightly larger time intervals to your cron job, and to the front-end polling rate.
    2. Upgrade your plan with block.io
    3. Switch to another adapter such as the CoinPayments adapter.

    I would start with 1 but it’s your call.

    About the theme issue: Yes it should be possible to resolve this, but it will require some debugging. Ideally the theme developers should be in the best position to help you.

    The plugin itself does nothing when a transaction row is clicked. Only when you click on addresses or transaction IDs in the transaction row (links), it should redirect you to a block explorer site.

    kind regards

Viewing 6 replies - 1 through 6 (of 6 total)
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