Transactions not pulling through to GA

  • Resolved jacobsheehan123

    (@jacobsheehan123)


    5 years, 1 month ago

    Hi team,

    Like many others here we’ve installed this plugin for Woocommerce and are not seeing transaction data in GA.

    All the other enhanced ecommerce tags are firing such as product list views, product views, add to cart, checkout steps, but not the ecommerce transaction / order data.

    Website: sothys.co.nz

    Can you please look into it for us?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Conversios

    (@tatvic)

    5 years, 1 month ago

    Hi Jacob,

    Thank you for writing to us!

    We have connected to you via Email.

    Additionally, you have already opened the new thread so it’s not an ideal way to comment on the resolved queries for the same issues like this. please be careful in the future.

    Please

    Thread Starter jacobsheehan123

    (@jacobsheehan123)

    5 years ago

    Hi again,

    Good news. The purchase event is now firing on the order confirmation page. The bad news is that still no transaction data is pulling into GA.

    Can you please help? This is now urgent. I’ve emailed you a screenshot of the events firing on order-confirmation so will wait to hear from you.

    Plugin Author Conversios

    (@tatvic)

    5 years ago

    Hi,

    We have received your Email & we’ll get back to you soon over there.

    Regards,

    whittywebdev

    (@whittywebdev)

    5 years ago

    I am having the same issue as well. Not transaction data in Google but do have Page View, Product view etc.

    Please help

    Plugin Author Conversios

    (@tatvic)

    5 years ago

    Hi @whittywebdev,

    You can contact us directly at analytics2(at)tatvic(dot)com & share your store URL.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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