Title: transaction missing data message after update
Last modified: July 8, 2026

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# transaction missing data message after update

 *  [moe226](https://wordpress.org/support/users/moe226/)
 * (@moe226)
 * [6 hours, 15 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/)
 * Hi, I have an issue/concern appearing within stripe the dashboard after updating
   from 3.3.108
 * Under a given transaction > risk analysis > risk factor > there is the following
   message: **Integration improvement available**: This transaction is missing customer
   email address, customer name and billing address, which affects fraud detection.
   Learn more([https://docs.stripe.com/radar/optimize-risk-factors#important-signals-to-send-to-stripe](https://docs.stripe.com/radar/optimize-risk-factors#important-signals-to-send-to-stripe))
    - this issue started happening since July 2 which is the same day I updated 
      from 3.3.108 to 4.03/4.04
    - it only happens to Apple Pay and google pay orders. LINK and various credit
      cards seem to be fine.
    - i updated to 4.05 today still the same issue

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [6 hours, 11 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18959941)
 * Hi [@moe226](https://wordpress.org/support/users/moe226/)
 * Can you please share a payment intent ID and your Stripe account ID?
 * Kind Regards
 *  Thread Starter [moe226](https://wordpress.org/support/users/moe226/)
 * (@moe226)
 * [6 hours, 4 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18959946)
 * pi_3Tr00GJwR1P9b9S417NjfJZk
 * acct_1N34HfJwR1P9b9S4
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [6 hours ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18959957)
 * On the Advanced Settings > GDPR Settings do you have guest customer creation 
   enabled?
 * Kind Regards
 *  Thread Starter [moe226](https://wordpress.org/support/users/moe226/)
 * (@moe226)
 * [5 hours, 49 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18959960)
 * no its unchecked
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 hours, 16 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18959991)
 * > no its unchecked
 * I recommend you check that option as that should make that message go away. A
   customer object will be created and the billing information from the checkout
   page will be used to populate the customer object.
 * The way payment methods are created is the same as version 3.3.108. What you’re
   seeing is the result of the customer clicking Apple Pay after they have populated
   the billing address fields on the checkout page. If the customer enters their
   billing address info, it doesn’t need to be collected from the Apple Pay payment
   sheet.
 * By enabling `Guest Customer Creation` the billing address entered will be associated
   with the customer.
 * Kind Regards
 *  Thread Starter [moe226](https://wordpress.org/support/users/moe226/)
 * (@moe226)
 * [2 hours, 44 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18960097)
 * Okay, will enabled and monitor it for now. Thank you so much for your help

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [moe226](https://wordpress.org/support/users/moe226/)
 * Last activity: [2 hours, 44 minutes ago](https://wordpress.org/support/topic/transaction-missing-data-message-after-update/#post-18960097)
 * Status: not resolved