Title: Transaction Failed
Last modified: February 19, 2020

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# Transaction Failed

 *  [sbeat](https://wordpress.org/support/users/sbeat/)
 * (@sbeat)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/transaction-failed-3/)
 * I have been using your plugin on a client’s website of mine for a couple of years
   now without any issues. As of lately, however, transactions have been failing
   and customers are getting this error message, “Transaction Failed. 300-Your account
   is not set up to use the Customer Vault. REFID:2440971815.” If someone could 
   please help me with this issue it would be greatly appreciated. Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftransaction-failed-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [idav962](https://wordpress.org/support/users/idav962/)
 * (@idav962)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/transaction-failed-3/#post-12967205)
 * I’m having this same problem. Did you find a solution for this issue?

Viewing 1 replies (of 1 total)

The topic ‘Transaction Failed’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [idav962](https://wordpress.org/support/users/idav962/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/transaction-failed-3/#post-12967205)
 * Status: not resolved