WordPress.org

Forums

PayPal for WooCommerce
[resolved] Transaction does not process (7 posts)

  1. dennisdenroover
    Member
    Posted 1 year ago #

    Hi,

    I downloaded this plugin earlier today.

    I have set up the paypal express checkout as a sandbox.

    It all looks great until i get redirected back to my site. When I then try to push the button "Place Order", nothing happened.

    Any suggestions?

    https://wordpress.org/plugins/paypal-for-woocommerce/

  2. angelleye
    Member
    Plugin Author

    Posted 1 year ago #

    Can you tell me what theme you're using and if you've made any custom changes to the theme?

  3. dennisdenroover
    Member
    Posted 1 year ago #

    I´m using the canvas theme.

    The only custom changes I have done is to put the search button on topmenu and a few css lines.

  4. angelleye
    Member
    Plugin Author

    Posted 1 year ago #

    Did you make those changes in a child theme? I've got the canvas theme, and I'm loading it up now to see if I can reproduce the problem. It would help if I had your exact setup, so if you could zip up your child theme and send it to me directly that would help.

  5. angelleye
    Member
    Plugin Author

    Posted 1 year ago #

    I've got the Canvas theme enabled on my demo site right now, and I was able to get through Express Checkout without any issues, so there must be something unique about your configuration causing the issue.

    Again, I'll need to reproduce your exact setup to be able to find the problem, or you could contact me at the link provided previously so I can get access to your site and see if I can find the problem.

  6. angelleye
    Member
    Plugin Author

    Posted 1 year ago #

    I was able to track down the issue and I resolved in an an update (1.1.4) that I just pushed. Let me know if you have any other troubles. Thanks!

  7. dennisdenroover
    Member
    Posted 1 year ago #

    Thank you very much. Fantastic support! :)

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • PayPal for WooCommerce
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic