Title: Transaction denied bug
Last modified: December 22, 2023

---

# Transaction denied bug

 *  Resolved [CAhlback](https://wordpress.org/support/users/cahlback/)
 * (@cahlback)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/transaction-denied-bug/)
 * Hi!
   I’m trying to test and pay for subscriptions with your plugin. Have tried
   both in test mode and live. Just deactivated the plugin and saw clear results
   that the issue is with this plugin. I’m on Stripe with the standard Stripe plugin
   for WooCommerce.
 * Apple Pay works.
 * Credit Card does not work. When paying, I get this error feedback:
 * “Your card was denied. This transaction requires authentication.”
 * This only happens with this plugin activated. Using WooCommerce Stripe plugin
   and have tested with both live and test mode for Stripe.
 * This is kind of a brutal bug… 🙁
 * Sincerely
 * Christoffer

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/transaction-denied-bug/#post-17159682)
 * Hello,
 * Thank you for trying our plugin, and we will try to help you with this
 * We support [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
   and [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)(
   Support for credit card, debit card, and Stripe SEPA Direct Debit)
 * If you are sure you are using only these two gateways, and still not working 
   for you, let us know
 * Thank you
 *  Thread Starter [CAhlback](https://wordpress.org/support/users/cahlback/)
 * (@cahlback)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/transaction-denied-bug/#post-17160509)
 * Hello again! I’m using the WooCommerce Stripe Gateway plugin from Woo.
 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/transaction-denied-bug/#post-17160962)
 * Hello,
 * We have checked and got no issues at our end, so please email to our support 
   so we can help you at specific
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Transaction denied bug’ is closed to new replies.

 * ![](https://ps.w.org/subscriptions-for-woocommerce/assets/icon-256x256.gif?rev
   =2900200)
 * [Subscriptions for WooCommerce](https://wordpress.org/plugins/subscriptions-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscriptions-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [WP Swings](https://wordpress.org/support/users/wpswings/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/transaction-denied-bug/#post-17160962)
 * Status: resolved