Title: Transaction Declined
Last modified: August 21, 2016

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# Transaction Declined

 *  [vietchica](https://wordpress.org/support/users/vietchica/)
 * (@vietchica)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/transaction-declined/)
 * My client is having a problem with checkout. Whenever someone tries to place 
   an order on their site, they get “(Transaction Error) This transaction has been
   declined.” I have also tried placing an order and got the same error. However,
   I still got a verification email with an order receipt.
 * When I go into the WP dashboard and check the orders, I can see the “declined”
   orders listed as “pending.” I’m not sure if the orders are actually going through
   or not.
 * Please help!
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

The topic ‘Transaction Declined’ is closed to new replies.

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## Tags

 * [declined](https://wordpress.org/support/topic-tag/declined/)

 * 0 replies
 * 1 participant
 * Last reply from: [vietchica](https://wordpress.org/support/users/vietchica/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/transaction-declined/)
 * Status: not resolved