Support » Plugin: YITH WooCommerce Authorize.net Payment Gateway » Transaction declined, but users don’t know it

  • mihirkagrana

    (@mihirkagrana)


    Hello,

    I installed free version of this plugin and configured with live credentials today. When I place an order with test card number, its actually declined in live mode. But I see thank you page with message “Order received”. This is misleading as user thinks their order was successful. In fact order status is “On Hold”, but user does not know it. They come to know it only when they go to My Account > Orders.

    Is there a way to inform user that their order was declined on thank you page itself?

    Plugin Version: 1.1.11
    WooCommerce version: 3.6.4
    WordPress version: 5.2.2

    Thanks you.

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