Support » Plugin: Google Tag Manager for WordPress » Transaction Data not in GA, Data Layer working

  • decantona

    (@denyslauster)


    Hi,
    thank you for the great plugin! I followed your instruction to implement enhanced ecommerce.
    The impressions and adding to cart is workin fine.
    However I do not get any transaction data in my Google Analytics.
    The data layer is fine, and I do see a purchase in the data layer.

    I went through the blog post about the 10 reasons why this can happen. However I did not find that any of the prescribed issues are on my website.

    I would be very grateful for some help.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Happening the same to me…

    The same happening here too. Followed the steps given on the plugin’s home blog, and also looked at those 10 reasons mentioned by OP.

    Site where it’s happening: https://merryderma.com.pk

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi @superphysics ,

    I placed a test order on your site (#868) and indeed I do not see ecommerce data on the order received page. What other WooCommerce related plugins are you using?

    Hi @duracelltomi,

    I did receive the order.

    I can track all the eCommerce events (I see all the steps just prior to final transaction) but not the final one.

    List of WooCommerce related plugins I’m currently using:
    AJAX Search for WooCommerce
    Facebook for WooCommerce
    Google Tag Manager for WordPress
    LiteSpeed Cache (no caching or optimization, just using for WEBP images)
    Mailchimp for WooCommerce
    Product Feed PRO for WooCommerce
    WooCommerce PDF Invoices & Packing Slips
    Yoast SEO: WooCommerce

    I’m also using 3 small PHP snippets: one to remove the requirement for ZIP code, one to hide the flat shipping fee when shipping is free, and one to change the default label of the WooCommerce item buttons.

    Thanks so much for your time, appreciate your help.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    Just for testing purposes, there is a checkbox in GTM4WP options under Integration->WooCommerce with the label “Do not flag orders as being tracked” – could you turn this on? Then I will place a new test order to see what happens.

    Hi @duracelltomi,

    Turned on the option “Do not flag orders as being tracked” – thanks!

    Hi @duracelltomi,

    Just wanted to update you – it appears that now, GA is picking up the final transactions! And it’s probably not a coincidence, since it started happening exactly after I turned on the option “Do not flag orders as being tracked” as you suggested earlier.

    Not sure if that’s expected behaviour, but it seems to be working for me, for now…

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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