Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    Hey there @winner-singh

    Are you positive you grabbed the right backup? Was the one you grabbed dated most recently? The only reason older data would be displayed would be because that was saved in the backup.

    Let me know for sure. If you still have access to your older HostGator site, perhaps you can run a new backup or even grab a full cPanel backup?

    Kat

    Thread Starter winner singh

    (@winner-singh)

    now i again change the name server, put old name servers and getting again backup, look at the settings, which i did in plugin : Look at the photo http://pho.to/AahNz i take the backup of both files and data base, but again i know it shows old data, even i did this 2 times already. Please give me a easy solution, my plugin is updated.

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    Hi there @winner-singh

    So you changed the nameservers and we’re just waiting until you again have access to the older site? Both of your site links come up with “Error establishing a database connection” with usually indicates that the database information wasn’t updated.

    Let me know for sure?

    Thanks,
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    I’m closing this post as resolved, because this is affecting one user and there’s been no update in quite a while.

    If you’re still having issues please link back to this post (if you were one of the posters on this thread) so I can follow up on the history of your issue.

    Thanks again,
    Kat

Viewing 4 replies - 1 through 4 (of 4 total)
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