Title: tracks failed orders
Last modified: April 29, 2018

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# tracks failed orders

 *  Resolved [rainsey](https://wordpress.org/support/users/rainsey/)
 * (@rainsey)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/tracks-failed-orders/)
 * The plugin triggers ecommerce tracking on failed orders. The tracking order should
   only be on the order success page (thank-you.php). any fixes?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Job a11n](https://wordpress.org/support/users/jobthomas/)
 * (@jobthomas)
 * Automattic Happiness Engineer
 * [8 years, 1 month ago](https://wordpress.org/support/topic/tracks-failed-orders/#post-10242324)
 * Hi [@rainsey](https://wordpress.org/support/users/rainsey/),
 * Could you clarify a bit more? According to the docs, this free version should
   indeed not track orders that are cancelled. [https://docs.woocommerce.com/document/woocommerce-google-analytics-pro-vs-free/](https://docs.woocommerce.com/document/woocommerce-google-analytics-pro-vs-free/)
 * What is the behaviour you’re seeing and where are you seeing it?
 *  Plugin Support [Job a11n](https://wordpress.org/support/users/jobthomas/)
 * (@jobthomas)
 * Automattic Happiness Engineer
 * [8 years, 1 month ago](https://wordpress.org/support/topic/tracks-failed-orders/#post-10269652)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘tracks failed orders’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256.
   png?rev=3234358)
 * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Job a11n](https://wordpress.org/support/users/jobthomas/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/tracks-failed-orders/#post-10269652)
 * Status: resolved