Support » Plugin: Easy Affiliate Links » Tracking uncloaked links

  • Resolved mojamba

    (@mojamba)


    I am trying to understand uncloaked links. Do their clicks get tracked? If so, how do I get that working? If not, what’s the point of having them? I searched your knowledgebase and this forum but couldn’t find the answer to this seemingly simple question. Please advise.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Brecht

    (@brechtvds)

    Yes, uncloaked links get tracked through JavaScript. That should happen automatically. Take note that this only works when adding the link like this to your post: https://help.bootstrapped.ventures/article/140-easy-affiliate-links-101

    Another advantage is that you can still change the destination link in 1 location and the URL will automatically change for all EAFL shortcodes/blocks for that link at once.

    Thread Starter mojamba

    (@mojamba)

    Thanks for the fast reply. That makes sense and was what I would have guessed but click tracking for uncloaked links isn’t working for me. Any obvious places to look (besides potential plugin conflict)?

    • This reply was modified 9 months, 2 weeks ago by mojamba.
    Plugin Author Brecht

    (@brechtvds)

    Is it set to exclude clicks by specific roles or IPs on the Affiliate Links > Settings > Statistics page?

    Thread Starter mojamba

    (@mojamba)

    No, I removed the exclusions and still no luck. Cloaked link clicks get tracked just fine but not uncloaked ones. I also changed to the default WP theme and deactivated all plugins.

    • This reply was modified 9 months, 1 week ago by mojamba.
    Plugin Author Brecht

    (@brechtvds)

    Could you get me a link to a page that includes an uncloaked link? Feel free to email us at support@bootstrapped.ventures if you don’t want to share it publicly (and I can actually help you out faster there).

    Thread Starter mojamba

    (@mojamba)

    I cannot right now because I am trying it out on a development site on my computer first. If I get a chance to install it on another of my sites for testing purposes I will contact you directly. But, I have tried everything I can think of, even adding some debug code in your software to track down what’s happening and no luck, so probably I will just move on to a different plugin.

    Plugin Author Brecht

    (@brechtvds)

    You’re adding the link using one of the methods shown here?
    https://help.bootstrapped.ventures/article/140-easy-affiliate-links-101

    Thread Starter mojamba

    (@mojamba)

    I just created a test page for you to see and sent an email to your support address.

Viewing 8 replies - 1 through 8 (of 8 total)
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