Tracking Not Working

  • PrimalPooch

    (@primalpooch)


    8 years, 5 months ago

    Hi,

    I created an account at CrazyEgg and downloaded your WordPress Plugin and am having trouble with tracking.

    When I check the installation, I’m getting this error:

    “Server responded Yes.
    Successfully loaded Crazy Egg tracking script? Yes.
    Tracking script matches your user account? Yes.
    Tracking intended snapshot? No. You’re checking Info for the Health-Conscious Dog Owner | Primal Pooch (ID 1650814) but this page is tracking Info for the Health-Conscious Dog Owner | Primal Pooch (ID 1650809).

    How do I fix this?

    Looks like the Crazy Egg snippet on your webpage may not be installed correctly. Check that the snippet is placed in your page right before the closing </head> tag of your site.”

    Not quite sure how to remedy this since I used the plugin. Any help would be appreciated.

    https://wordpress.org/plugins/crazyegg-heatmap-tracking/

  • The topic ‘Tracking Not Working’ is closed to new replies.