Title: Tracking Not Visible
Last modified: August 2, 2022

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# Tracking Not Visible

 *  Resolved [wireframe74](https://wordpress.org/support/users/wireframe74/)
 * (@wireframe74)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/tracking-not-visible/)
 * I am a paid member with a Single Use license and have not received a reply from
   support after sending 2 emails which is why I am posting here.
 * I also have a Tracking addon which is not logging impressions despite it being
   activated last week. Help appreciated
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-not-visible%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/tracking-not-visible/#post-15880546)
 * Hi wireframe74,
 * Help is on the way. I am so sorry the open requests in your message about a solved
   problem don’t receive an answer in time.
 * My colleague and I took the time to thoroughly review your request together, 
   and you should have received a response by now.
 * As the tracking add-on is a chargeable product, further communication on this
   subject will be by support email. Thanks for your patience and understanding.
 * Best regards,
    Henning
 *  Thread Starter [wireframe74](https://wordpress.org/support/users/wireframe74/)
 * (@wireframe74)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/tracking-not-visible/#post-15883433)
 * Thanks 🙂 I got the email from Support and will work with the solutions provided

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tracking Not Visible’ is closed to new replies.

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## Tags

 * [tracking](https://wordpress.org/support/topic-tag/tracking/)

 * 2 replies
 * 2 participants
 * Last reply from: [wireframe74](https://wordpress.org/support/users/wireframe74/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/tracking-not-visible/#post-15883433)
 * Status: resolved