Title: Tracking issues
Last modified: September 23, 2020

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# Tracking issues

 *  Resolved [camilleg](https://wordpress.org/support/users/camilleg/)
 * (@camilleg)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues/)
 * Hi,
 * There is an issue with my e-commerce order tracking on google analytics. I’m 
   using woocommerce on my bebsite. Nevertheless, Tatvic only tracks single product
   orders and do not track orders with multiples products inside.
 * Could you please unblock this issue as i cannot track my e-commerme performance
   properly …
 * Thank you so much for any help you can provide.
 * All best,
 * Camille
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [camilleg](https://wordpress.org/support/users/camilleg/)
 * (@camilleg)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues/#post-13463868)
 * Hi,
 * Could you please help me with this issue ?
 * Thanks a lot,
 * Camille
 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues/#post-13466641)
 * Hi [@camilleg](https://wordpress.org/support/users/camilleg/),
 * Thanks for posting us and sorry for not replying sooner.
 * We have had a look at your store and observed that the plugin is working fine
   till the checkout step, including multiple products getting tracked. Here is 
   the [screenshot](https://prnt.sc/uppvrc) for reference.
 * Also, we tried to place a test order to check the tracking at the thankyou page
   but could not.
 * At this point, we need the details to place a test order but due to the WordPress
   forum policy, we cannot ask that here.
 * We would have helped you further if the mode of communication would have been
   a different one. We hope you understand our limitations to support you here.
 * Thanks & Regards,
    Tatvic Analytics.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tracking issues’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-e-commerce-for-woocommerce-store/assets/icon-256x256.
   gif?rev=2708061)
 * [Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/)
 * [Active Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Conversios](https://wordpress.org/support/users/tatvic/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues/#post-13466641)
 * Status: resolved