Support » Plugin: Printful Integration for WooCommerce » tracking in woocommerce

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  • Plugin Support edwardza

    (@edwardza)

    Hey,

    Using our info found on this page (https://help.printful.com/hc/en-us/articles/360017048679-How-do-I-provide-shipping-tracking-information-to-my-customers-) should help but if you need any assistance, feel free to get in touch with our Support team via the website chat or by emailing us at support@printful.com

    Best,

    If it’s put in the Order Notes field, then in the Woocommerce e-mail settings you can have it automatically send an e-mail when a new note is created. You’ll have to set the notes to “Customer Note” as default instead of Private. To do this, go to Appearance > Theme Editor > functions.php and add the following code:

    // Set customer notes as the default order note
    function sv_default_customer_order_note() {
        if ( is_admin() ) {
            wc_enqueue_js('
                jQuery("select#order_note_type").val("customer");
            ');
        }
    }
    add_action( 'admin_init', 'sv_default_customer_order_note' );
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