Tracking Form inside a Popup not working

  • Resolved Fe Perrella

    (@feperrella)


    3 years, 9 months ago

    I’m using Elementor Pro Form inside a popup, you click a button to open a popup with that form inside, however after form submission the event isn’t registered.

    I have a tracking code to check the button click and it works great with Gtag and GTM.

    I’ve tried to use the form direclty in the page and it also does not work. This form is a Global Widget, used in a page and this popup.

    Disabled every plugin to double check and the issue persists.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • ca8050

    (@ca8050)

    3 years, 4 months ago

    i have mirroring websites, one is production and the other developmental. i have a popup inside a popup working perfectly in the developmental site but not in the production website. i have verified the two sites are exactly the same but one works and the other does not and i am at a loss to understand where to look for a resolution…HELP anyone.

    my popup call from inside the popup is
    <button class=”popmake-139 reqq”>Request a Call</button>
    for some reason it’s not linking properly in the production site but fine in the dev site.

    • This reply was modified 3 years, 4 months ago by ca8050.
    Plugin Author mihdan

    (@mihdan)

    3 years, 3 months ago

    Support for Global Widgets is not yet implemented

Viewing 2 replies - 1 through 2 (of 2 total)
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