Support » Plugin: Arconix FAQ » tracking cron

  • Thanks for nice plugin.

    however, when activated I declined to allow tracking yet this cron is still being generated

    FAQ_TS_Tracker::ts_send_tracking_data()
    wp-content/plugins/arconix-faq/includes/component/tracking-data/class-ts-tracker.php:54

    any way to KILL IT ?

    thanks

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  • I clicked “reset tracking usage” in admin > plugins

    the tysche dialogue box does not close after clicking ‘no thanks’

    cron event still persists

    I imagine this is a violation of GDPR so something you’ll want to resolve…

    thanks

    Hi @wasanajones,

    First of all, I sincerely apologize for the delayed response.

    I tried to replicate the issue you reported here and we are able to replicate the same at our end. This is related to GDPR compatibility only. However, I will report this issue to our development team so they will work on it and will release the fix for this issue in the next update of our Arconix FAQ plugin. So, such an issue will not occur in future.

    Let us know if we can assist you with anything else.

    Regards,
    Priyanka Jagtap

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