Tracking code for GA4

  • Resolved Karesz

    (@karesz)


    1 year, 11 months ago

    Hi,
    my client sets up ga4 and connect her site with the plugin, but there is no tracking code in the header. In the settings GA4 is selected and in the tracking settings too (not dual only ga4). Can you suggest something, where to start debugging?

    Thanx

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Alin Marcu

    (@deconf)

    1 year, 11 months ago

    Check if the Code Placement is set to HTML HEAD and that the cache system (if any) is cleared/flushed/purged.

    Also make sure that you’re using an Incognito/Private browser window while testing (to avoid logged in user exclusions and other sort of things).

    Thread Starter Karesz

    (@karesz)

    1 year, 11 months ago

    Code placements is html head and there is no cache on website

    there is no error for your plugin:
    Count: 1
    Last Error: –
    GAPI Error: –

    and the problem is that I don’t have access to her analytics account, to look what settings are there

    • This reply was modified 1 year, 11 months ago by Karesz.
    Plugin Author Alin Marcu

    (@deconf)

    1 year, 11 months ago

    Update to latest version and check if the issue remains. There was a bug, fixed on 5.6.5, when using only a GA4 property for reporting.

    Thread Starter Karesz

    (@karesz)

    1 year, 11 months ago

    Thank You, it is ok now

    Thread Starter Karesz

    (@karesz)

    1 year, 11 months ago

    It works now

    Plugin Author Alin Marcu

    (@deconf)

    1 year, 11 months ago

    Awesome, thanks for the feedback!

Viewing 6 replies - 1 through 6 (of 6 total)
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