Title: TRACK YOUR ORDER &#8211; wrong
Last modified: September 12, 2022

---

# TRACK YOUR ORDER – wrong

 *  Resolved [maza25](https://wordpress.org/support/users/maza25/)
 * (@maza25)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/track-your-order-wrong/)
 * something is wrong, it does not translate into Spanish
    “Track Your Order” I 
   tried everything indicated in the post, and the problem still continues. I see
   many translation complaints, can you provide a solution?

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/topic/track-your-order-wrong/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/track-your-order-wrong/page/2/?output_format=md)

 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16003682)
 * Hi [@maza25](https://wordpress.org/support/users/maza25/),
 * This text can be changed to your language from our email customizer (Go to WooCommerce
   > Shipment Tracking > Settings, open the **Fulfillment Workflow** panel and click
   on the email settings icon.
 * If you use multiple languages using WPML, you can translate this text from the
   WPML string translation menu.
 * Thanks
 *  Thread Starter [maza25](https://wordpress.org/support/users/maza25/)
 * (@maza25)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16005401)
 * Hello, what you indicate does not work, I change the text and when I save what
   I do, the text is placed in English again.
    I do not use several languages, only
   Spanish. Something changed that stopped working, but I already read what you 
   indicate in other posts and none of it works.
 * do not put it as solved, because there is no solution to this problem!!!
    -  This reply was modified 3 years, 9 months ago by [maza25](https://wordpress.org/support/users/maza25/).
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16027563)
 * Hi, [@maza25](https://wordpress.org/support/users/maza25/) [@zorem](https://wordpress.org/support/users/zorem/)
   
   After long weeks, with clean installations, trying other stores with less traffic
   with the same plugins, leaving the plugins that Zorem told me active at a minimum…
   and nothing. There is no way to change the text. Neither with locotranslate nor
   with anything.
 * Would it be possible to change directly in the database? What is the field that
   needs to be modified, in which table is it located? Or else, in the PHP code 
   itself, what needs to be changed? Although in raw mode, we would know what problem
   exists.
 * Kind regards !
 *  Thread Starter [maza25](https://wordpress.org/support/users/maza25/)
 * (@maza25)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16027613)
 * I already found the problem, when you modify this option, Rename the order status“
   Completed” to “Shipped”
    Then it does not allow to modify the track your order
   text there is the error.
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16027620)
 * Hi, [@maza25](https://wordpress.org/support/users/maza25/)
    I also have it like
   this But if I change this it allows it to change and saves the changes? The order
   is SHIPPED and not Completed, it is only completed when the customer receives
   it.
 *  Thread Starter [maza25](https://wordpress.org/support/users/maza25/)
 * (@maza25)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16027637)
 * if you change to shipping , then it does not allow you to modify the text track
   your order, if you leave it in completed it does allow you to modify it.
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029252)
 * Hi [@maza25](https://wordpress.org/support/users/maza25/), [@djboro88](https://wordpress.org/support/users/djboro88/)
   
   Can you please record the video of the issue and share it with me so I can check
   it? Thanks
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029471)
 * Hi, [@zorem](https://wordpress.org/support/users/zorem/)
 * In my case, not even leaving it as it was as Completed, it saves the changes…
   
   I leave the video (forgive the quality, it is recorded with the mobile): [https://drive.google.com/file/d/1CNLfvJFCzvac4mP4kQu0HEajiQ-NvTdo/view?usp=sharing](https://drive.google.com/file/d/1CNLfvJFCzvac4mP4kQu0HEajiQ-NvTdo/view?usp=sharing)
 * The string “Track Your Order” cannot be found in the database, so I don’t know
   what table it will be in.
 * I hope we can solve it.
    Kind regards !
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029535)
 * Hi [@djboro88](https://wordpress.org/support/users/djboro88/),
    I can’t access
   the video, can you make it public so I can see it? Thanks
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029569)
 * Hi, [@zorem](https://wordpress.org/support/users/zorem/)
    Sorry. Now it is public.
   Thanks !
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029591)
 * Hi [@djboro88](https://wordpress.org/support/users/djboro88/),
    Can you please
   check with deactivating all other plugins except AST and WooCommerce and check
   again? Thanks
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029665)
 * Hi, [@zorem](https://wordpress.org/support/users/zorem/)
 * In the one that is green, I cannot do it, since it is one in the store in production
   with a high number of sales, but I have another one exactly the same, with the
   same plugins in which I can do the tests (in red)
 * I provide video, and not even changing what [@maza25](https://wordpress.org/support/users/maza25/)
   comments, it doesn’t work either.
 * [https://drive.google.com/file/d/1Ckj3f22BfTnrbOcfFyM8BVIJ2YabKgAs/view?usp=sharing](https://drive.google.com/file/d/1Ckj3f22BfTnrbOcfFyM8BVIJ2YabKgAs/view?usp=sharing)
 * Kind regards !
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029730)
 * Hi [@djboro88](https://wordpress.org/support/users/djboro88/),
    Can you please
   check your browser console and check if is there any jQuery error? Thanks
 *  [djboro88](https://wordpress.org/support/users/djboro88/)
 * (@djboro88)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029771)
 * [@zorem](https://wordpress.org/support/users/zorem/)
 *     ```
       Object { readyState: 0, getResponseHeader: getResponseHeader(e), getAllResponseHeaders: getAllResponseHeaders(), setRequestHeader: setRequestHeader(e, t), overrideMimeType: overrideMimeType(e), statusCode: statusCode(e), abort: abort(e), state: state(), always: always(), catch: catch(e)
       , … }
       Customizer.js:152:12
       Esta página utiliza la propiedad no estándar “zoom”. Considere usar calc() en los valores de propiedad relevantes, o usar “transform” junto con “transform-origin: 0 0”. admin.php
       JQMIGRATE: Migrate is installed, version 3.3.2 load-scripts.php:5:709
       Cargando contenido visual mixto (no seguro) "http://www.xxxx.com/wp-content/uploads/2022/05/favicon.png" en una página segura
       2 FaviconLoader.jsm:186:19
       Esta página está en modo Quirks. El diseño de la página puede verse afectado. Para el modo estándar, utilice “<! DOCTYPE html>”.
       admin-ajax.php
       ```
   
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/#post-16029827)
 * Which theme are you using?

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/topic/track-your-order-wrong/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/track-your-order-wrong/page/2/?output_format=md)

The topic ‘TRACK YOUR ORDER – wrong’ is closed to new replies.

 * ![](https://ps.w.org/woo-advanced-shipment-tracking/assets/icon-256x256.png?rev
   =2166296)
 * [Advanced Shipment Tracking for WooCommerce](https://wordpress.org/plugins/woo-advanced-shipment-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-advanced-shipment-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/reviews/)

 * 17 replies
 * 3 participants
 * Last reply from: [djboro88](https://wordpress.org/support/users/djboro88/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/track-your-order-wrong/page/2/#post-16078685)
 * Status: resolved