• Resolved ciupy

    (@ciupy)


    Hi,

    We use your plugin. Also, we have a plugin for upsells. So when someone buy produc A, we redirect to salespage B instead of clasic woocommerce thank you page.

    Now, in this scenario, only the upsells conversions are tracked. So the first product that is buyed is not tracked as conversion in ecommerce section of analytics.

    How can we solve that so we have acurate analytics data?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tatvic

    (@tatvic)

    Hi,

    Thank you for contacting us!

    Our plugin is designed in such a way to track “Transaction” data if only users have redirected to the standard “thank you” page after successful purchase.

    Now, in your case, the user redirected to another product page instead of “thank you” page so in this scenario our plugin is unable to track the Transaction Data.

    Hope this addresses your concern!

    Thanks & Regards!

    Plugin Author Tatvic

    (@tatvic)

    Hi,

    Closing thread due to inactivity. If you need further help with this, please feel free to re-open this thread.

    Thanks & Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Track all conversions’ is closed to new replies.