• Resolved efadyn

    (@efadyn)


    I cannot get this to work on my site. I am using Goodlayers Infinite Theme. I have a dev site that it works great on, and then when I built it on my live site, it will not display the panoramic image in the page builder in the same way I’ve built it on the dev site.

    The error I’m seeing in the Console is “Uncaught ReferenceError: pannellum is not defined”.

    We have several plugins on the live site that are not on the dev site. Are there known conflicts? Please do advise. Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author RexTheme

    (@rextheme)

    Please send us the page link

    Hello. I’m having the same problem.

    If it helps, here’s the page link: https://aluguey.com.br/properties/loja-comercial/

    The theme that I’m using is WpEstate.

    Plugin Author RexTheme

    (@rextheme)

    I don’t see any tour inside the page link. But I fixed the problem. I will update the plugin this Thursday.

    Thread Starter efadyn

    (@efadyn)

    Here is my page. I added text above the tour shortcode so it would be clear where it was.

    https://shuttlewagon.com/pano-test/

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, an update will be released later on today or tomorrow morning and hopefully, this will be fixed.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @graziellecarvalh0 , you are using Automtipize.
    What you need to do is exclude the following:

    1. Go to CSS Settings and on the field to exclude (see image: https://jmp.sh/GeuLvKi)

    Paste the following there:
    https://use.fontawesome.com/releases/v5.7.2/css/all.css?ver=1.0.0, wp-content/plugins/wpvr/public/lib/pannellum/src/css/pannellum.css?ver=1, wp-content/plugins/wpvr/public/lib/pannellum/src/css/video-js.css?ver=1, wp-content/plugins/wpvr/public/css/owl.carousel.css?ver=1.0.0, wp-content/plugins/wpvr/public/css/wpvr-public.css?ver=1.0.0

    4. Go to JavaScript Settings and on the field to exclude (see image: https://jmp.sh/PuLoWZ3)

    Paste the following there:
    wp-content/plugins/wpvr/public/lib/pannellum/src/js/pannellum.js?ver=1, wp-content/plugins/wpvr/public/lib/pannellum/src/js/libpannellum.js?ver=1, wp-content/plugins/wpvr/public/js/video.js?ver=1, wp-content/plugins/wpvr/public/lib/pannellum/src/js/videojs-pannellum-plugin.js?ver=1, wp-content/plugins/wpvr/public/js/owl.carousel.js?ver=5.2.4, wp-content/plugins/wpvr/public/js/wpvr-public.js?ver=1.0.0

    3. Save

    Now you can check if the tour works and let us know.

    Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    And @efadyn , can you please let us know what version of WPVR you are using?

    And can you clear cache for your site and server cache and then check?

    Thanks.

    Thread Starter efadyn

    (@efadyn)

    I am now using version 3.6.0 (it was 3.5.0, but I updated this morning).
    I cleared cache and it’s working now.

    Thank you!

    @sultan00rextheme Hi! Thank you very much, it’s working now!!

    Thanks for the help

    Thread Starter efadyn

    (@efadyn)

    @sultan00rextheme The font awesome icons on the site are no longer functioning – top header right and bottom footer left area. I deactivated the WP VR plugin and they showed back up. Please advise.

    https://shuttlewagon.com is the site it’s happening on. Thank you!

    Plugin Author RexTheme

    (@rextheme)

    Okay, It is conflicting with the plugin you are using for social share only.

    Thread Starter efadyn

    (@efadyn)

    @sultan00rextheme, I am not using a plugin for social sharing. I’m using font awesome icons/font to display social media icons in the header and footer. I think some CSS in your plugin is overriding the font awesome font my theme is calling. What is the solution here?

    Thread Starter efadyn

    (@efadyn)

    @sultan00rextheme for a temporary solution, I overrode in my custom css using the below, but it seems like overkill:

    .fa {
    font: normal normal normal 17px/1 FontAwesome !important;
    }

    .infinite-footer-wrapper .fa {
    font: normal normal normal 25px/1 FontAwesome !important;
    }

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, thanks for finding out the conflict.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Tour will not show – Panellum is not defined error’ is closed to new replies.