Thank you for your feedback. We understand your preference for using regular posts for a knowledge base. However, Custom Post Types (CPTs) is a feature created by WordPress specifically for handling custom content like knowledge base articles. CPTs offer numerous advantages for organizing, managing, and enhancing a knowledge base, which directly benefits our users.
Key benefits of using CPTs include:
- Designed for Purpose: WordPress specifically created CPTs to handle different types of content beyond standard blog posts. This allows for greater flexibility and customization.
- Separation of Content: Keeping knowledge base articles separate from blog posts helps users easily find the information they need without wading through unrelated content.
- Proven Success: Many popular knowledge bases and WordPress plugins successfully utilize CPTs for the reasons mentioned above.
- Easy Transition: If you already have posts you want to use in your knowledge base, they can be easily converted into CPTs.
- Enhanced Organization: CPTs allow for custom fields, taxonomies (categories/tags), and other organizational features tailored specifically for knowledge base content.
- Improved Search & Filtering: Users can find relevant information more quickly with dedicated search and filtering options for the knowledge base.
- Future-Proofing: As your knowledge base grows, CPTs provide a scalable structure that’s easier to maintain and expand.
We’re always looking to improve our plugin and welcome any further feedback you may have. Feel free to reach out to our support team for any questions or suggestions
Dave at
Echo Plugins Team
