Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » Thanks for the great plugin

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  • Plugin Author danieliser

    (@danieliser)

    @alnajm – Sorry to hear that, did you by chance try the 2 troubleshooting guides. There are only a couple reasons it wouldn’t work right away if you set up a basic popup. Most of them are related either to settings chosen, or more frequently errors in other plugins/themes that can prevent ours from working properly (just the nature of JavaScript).

    https://docs.wppopupmaker.com/article/265-my-popup-wont-work-how-can-i-fix-it
    https://docs.wppopupmaker.com/article/373-checking-javascript-errors

    In general though the plugin’s functionality has been proven reliably over the past 5 years, so we hope you will take another look or at least reach out to our awesome support and we can help you work it out without the hassle.

    I hope you can see from our record (tickets & reviews) that this isn’t the norm for our plugin and we back it up with over the top support. Since each and every 1 star review hurts. We hope you will revisit this review and update it accordingly or at least reach out to open a support ticket: https://wppopupmaker.com/support/

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