Title: Total views reset
Last modified: August 22, 2016

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# Total views reset

 *  [lklow](https://wordpress.org/support/users/lklow/)
 * (@lklow)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/)
 * Hi,
 * I am currently using the latest version for Top 10 plugin (v2.0.3) and realized
   that the year-to-date views for some of my old and new posts had been reset since
   yesterday. Can I get back my statistics? Really appreciate if anyone can provide
   me a fix for this issue? Thank you in advance.
 * [https://wordpress.org/plugins/top-10/](https://wordpress.org/plugins/top-10/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656609)
 * Iklow,
 * Can you check what is in your wp_top_ten table?
 * The only way is to get hold of an older counts is to restore them from a backup
   of your site’s mySQL database
 *  Thread Starter [lklow](https://wordpress.org/support/users/lklow/)
 * (@lklow)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656714)
 * Hi Ajay,
 * Thank you for the reply. Where can I find my wp_top_ten table? Your suggestion
   seems too technical to me.
 * I just checked my WP dashboard and noticed that the total views for the reset
   posts still remain as “1” (one) even though there are new views for the past 
   2 days.
 * What had actually caused this issue to pop up? Is it caused by the latest version
   that I had updated in my WP? Will the next release rectify this error?
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656716)
 * Hi,
 * What’s the site URL? There could be a problem with the tracker not working
 * Could you please try the fixes on the second post of this: [https://wordpress.org/support/topic/top-10-2x-tracking-fix?replies=2](https://wordpress.org/support/topic/top-10-2x-tracking-fix?replies=2)
 *  Thread Starter [lklow](https://wordpress.org/support/users/lklow/)
 * (@lklow)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656718)
 * Hi Ajay,
 * My site URL is: [http://food-4tots.com/](http://food-4tots.com/).
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656764)
 * Hi,
 * I checked your site and looks like the tracking script is working fine. Are you
   noticing that the counts are not updating. What about in the backend i.e. the
   WP-Admin?
 * Or, have I misunderstood your question?
 *  Thread Starter [lklow](https://wordpress.org/support/users/lklow/)
 * (@lklow)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656765)
 * Hi Ajay,
 * Yes, you’re right. The daily tracking is working but not the year to date views.
 * Can I send you a screenshot for checking?
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656815)
 * Yes please, that would be helpful. Actually, I’m not sure what you mean by year
   to date? The plugin doesn’t have year to date inbuilt in.
 *  Thread Starter [lklow](https://wordpress.org/support/users/lklow/)
 * (@lklow)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656819)
 * Hi Ajay,
 * I refer the total views column as the year to date views. In my dashboard, the
   total views figure is lesser than the today’s views figures. This seem incorrect.
   I don’t understand why this error only happened to certain posts. Does it mean
   that my Top10 plugin is not working correctly?
 * I had already sent you a screenshot via your email just now. Kindly check your
   mailbox. Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Total views reset’ is closed to new replies.

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## Tags

 * [reset](https://wordpress.org/support/topic-tag/reset/)
 * [total views](https://wordpress.org/support/topic-tag/total-views/)

 * 8 replies
 * 2 participants
 * Last reply from: [lklow](https://wordpress.org/support/users/lklow/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/total-views-reset/#post-5656819)
 * Status: not resolved