Total price missing from email and pdf invoice

  • Resolved Ghostyvb13

    (@ghostyvb13)


    5 years ago

    For some reason for a month now all emails and PDF invoices are generated without a total price (rest of the prices are shown). When i resend and regenerate the emails and PDF invoice the total price does show and also the total price is what the customer has to pay, but it gets lost somehow after that..

    Is there anyone who has had this strange behaviour in their woocommerce site with mollie?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Andreas W.

    (@aweissinpsyde)

    5 years ago

    Hello @ghostyvb13

    can you please try it by deactivating other plugins so only WC and Mollie are active? Do you use plugins to generate PDF invoices are the WooCommerce solution?

    Thread Starter Ghostyvb13

    (@ghostyvb13)

    5 years ago

    Hi Andreas,

    I found out today that banktransfers do not cause any issue (maybe because it does no go out of the website), its only happening on a ideal transaction for this website. I do not know if Creditcard or paypal might cause the issue also, because we do not have that available.. i will put the website offline at the end of today so i can try to disable some plugins.. I allready did to no succes… I am using this configuration on other websites and it is not causing any issue which makes it even stranger for us.

    Is there a way we can force the total price not to be empty or webhooks that i need to ensure are there? The issue started around 11 of Oktober maybe a plugin update. Maybe something else… I hope i am not the first having this issue 🙂 Any ideas are welcome…

    Thanks in advance Andreas 🙂

    Thread Starter Ghostyvb13

    (@ghostyvb13)

    5 years ago

    Well i found the issue 🙂

    It was in the plugin Hide price until login.
    https://wordpress.org/plugins/hide-price-until-login/

    I will send the developer(s) a message..

Viewing 3 replies - 1 through 3 (of 3 total)
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