Support » Plugin: bbPress » Total Lack of Communication

  • laetee

    (@lruzza)


    How do the developers expect users to continue using this plugin if none of them will answer troubleshooting questions? Not to mention there is no direct troubleshooting email to engage with.

    Your plugin comes with many issues, some that are years old, that need to be fixed. I’m thinking of changing to a completely new plugin because of the lack of communication from developers.

    It’s fine to have a support forum for users to help other users, but when your bugs are this abundant, clearly you need a better troubleshooting team that actually responds to inquiries.

    I’ve been developing websites with both paid AND free products and have never had any issues with receiving one to one responses with the free products. Ever. This plugin has been a first.

    Disappointed.

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