Hi George, have you contacted us via our premium support channel by any chance? We just received some emails from a George Pil….
If this is you, we have sent a number of emails to you since your last reply. In fact, my colleague Eric got in touch just a few hours ago with screenshots of these emails. Have you not received any of them? If so, please check your spam folder and make sure your email provider is not blocking our emails in any way.
Both my emails from June and August offered a discount for your renewal. If you can contact us via another email address we will re-send these emails right away.
Thank you.
