Title: total count always 0
Last modified: April 25, 2018

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# total count always 0

 *  Resolved [serhiiko911](https://wordpress.org/support/users/serhiiko911/)
 * (@serhiiko911)
 * [8 years ago](https://wordpress.org/support/topic/total-count-always-0/)
 * Hi!
    Thank you for the nice plugin. I have updated the plugin to the latest version,
   and have an issue. Now total count on every page becomes 0. I checked directly
   on Facebook, shares are there. [https://graph.facebook.com/?fields=og_object](https://graph.facebook.com/?fields=og_object){
   likes.summary(true).limit(0)},share&id=http://thelocalist.com/srilanka/the-good-
   sri-lankan-girl/
 * What could be wrong?
    Is it the issue with the plugin or with the settings? I
   would be appreciated for any help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftotal-count-always-0%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sharaz Shahid](https://wordpress.org/support/users/sharaz/)
 * (@sharaz)
 * [8 years ago](https://wordpress.org/support/topic/total-count-always-0/#post-10220837)
 * Hi [@serhiiko911](https://wordpress.org/support/users/serhiiko911/),
    Sorry for
   the inconvenience. I feel there is some plugin confliction. Could you please 
   send me the logs file. You will find it in Social Buttons -> Help menu. It will
   help me to debug and fix the issue. Helping Screen Shot [http://prntscr.com/ja9paj](http://prntscr.com/ja9paj)
 *  Plugin Author [Adnan](https://wordpress.org/support/users/hiddenpearls/)
 * (@hiddenpearls)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/total-count-always-0/#post-10364283)
 * This issue seems to be fixed now.
 * I am closing it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘total count always 0’ is closed to new replies.

 * ![](https://ps.w.org/simple-social-buttons/assets/icon-256x256.png?rev=2439696)
 * [Simple Social Media Share Buttons - Social Sharing for Everyone](https://wordpress.org/plugins/simple-social-buttons/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-social-buttons/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-social-buttons/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-social-buttons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-social-buttons/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-social-buttons/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Adnan](https://wordpress.org/support/users/hiddenpearls/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/total-count-always-0/#post-10364283)
 * Status: resolved